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Story: £100 for an iTunes download: The real cost of roaming
Posted by: Roger Steare (Tuesday 1 November 2005, 8:31 PM)
My name is Roger Steare, the Orange customer "ripped-off" whilst using my 3G card in Europe. I'm a Business Ethics Consultant - I advise companies how to do the "right thing", not just what is profitable and legal. I invite all zdnet readers to visit www.orange.com and look up the company's Business Principles, Philosophy and Values. The challenge for Orange is to justify how thier data roaming charges meet these principles both in terms of being "open and honest" and in terms of providing customers with "value". Happy to correspond with any interested parties at roger.steare@rogersteare.com.
Full Talkback thread
Story: £100 for an iTunes download: The real cost of roaming
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what do you expect from these rip off merchants -... steve -
I love that the article contains the phrase 'Orang... Tom
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re the ads around the story - you've got it t... Anonymous -
Sorry I am using Firefox, the ads are no... allan@dtafast.co.uk -
I was really pleased to see Orange identified... Bill Cox
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I used Vodafone GPRS roaming in S Ireland. The ser... Ken Smith
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My name is Roger Steare, the Orange customer "ripp... Roger Steare -
The charges within the UK are also high for G... Paul Valentine
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Roger Steare. Please make sure you have copies of... Anonymous
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Vodafone now offer 250MB a month for £25. That's a... Anonymous
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Well done for raising this issue. Even working for... Anonymous
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I was charged £460 by vodafone for less than 30mb... Anonymous
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Do you have any info on buying a datacard in... Jacky
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How appropriate!
I was just googling for the resul... Anonymous
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Vodafone Pay as you go is epensive. I had bourt a... Gavin Davies
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I was stung for a bill of £200 by Orange for using... Colin
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Ive just got a £6000 bill from Vodafone rover1974
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