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Story: Hotmail complaints keep flowing in

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Posted by: Hazel O'Neil (Wednesday 1 February 2006, 7:40 PM)

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I have been with Hotmail for three months and have lost all of my emails, every single one of them. Some are very important.

I had folders set up and there are 43 in my inbox but I just cannot access them.

I have just paid £14.99 to get more space hoping my emails would return and I would gain access, silly me what a waste of money.

Who do I complain to? I cannot find any contact details whatsoever.

Do I have any consumer rights?

Appears not.

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Full Talkback thread

Story: Hotmail complaints keep flowing in

  1. hotmail adverts imcured
  2. It's not just affecting hotmail, MSN Messenger wil... Anonymous
  3. may be you are right. sylvia
  4. tony blair will tell u more people r co... Anonymous
  5. YAHOO Mail too! Paulo Nery
  6. msn Daniel larking
  7. 50 people? Out of how many millions? And this is... John
  8. To John, That's 50 people who have bothered... Andy Hopkins
  9. To Andy, If there was a problem with mil... Matt
  10. I have been paying for AOL service, unab... cyril I. Bloom
  11. I WANT TO CANCELL MY HOTMAIL ID MOHAMMED RAFEEQ
  12. i want to cancell my hotmail i... Anonymous
  13. John, not everybody reports Sachil
  14. I am seemingly constantly unable to access my hotm... Anonymous
  15. I cannot access my hotmail account. This has... James Kopchuk
  16. I too got fed up with the inability to log-in and... Oldator
  17. Hotmail has yet to upgrade my account beyond the o... Anonymous
  18. I guess this truely good news for Gmail. Then agai... Dylan
  19. I agree that MS is most likely ignoring these issu... dan
  20. That's right. I was also having a strange problem.... Sachil
  21. I only use HotMail for MS Passport sites now - use... Sean M McPoland
  22. Simple... USE (Google's) GMAIL! It's 1000 times be... SmartITGuy
  23. What's to complain about? Can't read messages or s... Anonymous
  24. I havent been able to log into hotmail all day. Th... George bush
  25. The problem appears to be centred on the Passport... Mark Grady
  26. Hi, I have just read your piece on Hotmail access... Anonymous
  27. Hotmail -absolute CRAP!!!!! Anonymous
  28. i think its time for microsoft to scrap hotma... Anonymous
  29. I have been with Hotmail for three month... Hazel O'Neil
  30. i think its time for microsoft to scrap hotma... Anonymous
  31. im finding it reaaly annoying when i get... Curbo
  32. i cant freaking get on hotmail.com lawrence adams
  33. msn hotmail wont let me get on my hotmail it ask f... Anonymous
  34. Add me to the 50++++. Many mails which I send jus... Pete Lambie
  35. I have had one problem or another with hotmail eve... Joanne Stuart
  36. My Hotmail has gone haywire this last week My mess... Anonymous
  37. It has taken me 9 hours to receive some emails, so... Anonymous
  38. I also have problems getting into my account with... Anonymous
  39. I can't access my hotmail. I can get to the login... Anonymous
  40. i can't read my hotmail and i don't know what to d... Anonymous
  41. just read your feed back on hotmail i have the sam... Barrie Hill
  42. Hi Unable to access my hotmail messages when click... arie yaary
  43. Only way I can read E mail is through Outlook... Gary Whitehorn
  44. I too can't seem to read any of my hotmail me... Anonymous
  45. i am having problems with my hotmail, i cant read... irvin
  46. my friend is 1 of the hotmail staff but he keeps f... Anonymous
  47. the goverment are robbing the people by taxing the... Barry Cotman
  48. i think that hotmail is a cheaskate, the fact that... Knobj Ocky
  49. to the one who was on about his email is wid outlo... Anonymous
  50. i can never see my message just after i have writt... sita martin
  51. I am tired of sending emails and then getting an a... Gill Beale
  52. I set up an additional email account with hotmail... Anonymous
  53. This new hotmail service is rubbish, I have not be... John Thompson
  54. hello i put a rich-text editor on my hotmail but n... Anonymous
  55. It is a shame that they have to use this sneaky wa... Leonardo
  56. M/S has sent me a new password, but I cannot acces... Philip Johnston
  57. My complaint is simply this - I have tried many ti... P.L.Johnston
  58. Trying to login on msn hotmail is impossible.... Anonymous
  59. Hotmail is just proving to be unuseable. It is no... Robert Waugh
  60. I am getting e-mails from Western Daily Press Bris... Anonymous
  61. JULEY JULEY

Back to: Hotmail complaints keep flowing in


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