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Story: Orange user loses battle over roaming bill
Given the terms and conditions and the prices on their web site (they were there when I was working abroad a few years ago) it was a foregone conclusion.
As to allowing him to clock up a bill of 700UKP+, well depends on what his normal bill was, but when I was working abroad a bill of over 1k per month wasn't unusual.
My girlfriend in Germany at the time used to get warnings from T-Mobile at the time when her account exceeded 2000€
Maybe users should be able to specify in the contract a warning limit, where they receive a call or SMS when they exceed their personal limit.
Full Talkback thread
Story: Orange user loses battle over roaming bill
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Bye bye Orange.
As it happens, I'm currently looki... mi -
Unbelievable. I was considering going back to... Matt Webber -
Smart one Orange. Enforce a bill of £769 whilst th... Anonymous -
Given the terms and conditions and the prices... David Wright -
Orange lost my business when they refused to trans... Steve B -
Similar thing happened to me in Spain last summer.... Ian Morgan -
I have to admit i am somewhat at a loss as to... peten -
Having spent so much money on the 3g licences... Anonymous -
Although I thoroughly detest regulatory bodies the... Chris Goodman -
My wife passed away suddenly whilst we were on hol... Anonymous



