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Story: Orange user loses battle over roaming bill
Posted by: Steve B (Wednesday 11 January 2006, 4:31 PM)
Orange lost my business when they refused to transfer my £15 credit from a broken phone to a new one. I took the decision on the basis of lack of exhibited customer care and the overriding importance of maximising their revenue and refuse to even speak to Orange Sales about the company's business phones. After 4 years they still haven't got customer care right.
Nice to know these independant arbitrators are there to protect us. Did anyone check the provider?
Full Talkback thread
Story: Orange user loses battle over roaming bill
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Bye bye Orange.
As it happens, I'm currently looki... mi -
Unbelievable. I was considering going back to... Matt Webber -
Smart one Orange. Enforce a bill of £769 whilst th... Anonymous
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Given the terms and conditions and the prices... David Wright
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Orange lost my business when they refused to trans... Steve B -
Similar thing happened to me in Spain last summer.... Ian Morgan
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I have to admit i am somewhat at a loss as to... peten
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Having spent so much money on the 3g licences... Anonymous
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Although I thoroughly detest regulatory bodies the... Chris Goodman
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My wife passed away suddenly whilst we were on hol... Anonymous
