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Story: Bulldog will face court over service failures

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I have applied for the bulldog service in January 2006. I was promised...

I also have had problems with bulldog...

On the 22nd January, my mother placed an order for a ADSL modem costing £20, which the company took out of my mothers account 2days later.

Up until this day we still have not received this Modem. One of the customer services representative had informed us while ordering, that this would take 2-3 days to arrive. On the third day we called to find out why it had not yet arrived, we was then told that it would arrive on the third or forth day in which, she also said that it normally takes 2-3 days. After waiting 5 days we called again and another person told us that it would take 3-5 days to arrive, in which it never did.

After a long process of about 23 calls to Bulldog and having to re - order the item again, we still have not received anything again.

This has been a very frustrating situation, I am very appalled with this company's lack of efficiency. This is also one of the worst broadband companies I've come across and I will definitely not be recommending them to any one.

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