Network management Toolkit

Story: Bulldog will face court over service failures

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I too am taking action against Bulldog

I am director of a fashion company Fashion-Enter Ltd. In April 06 we opened a top end boutique 'Enter' at Centrale Shopping Centre in Croydon.

After being "promised" by a Bulldog representative that we would receive prompt service we signed up with Bulldog - we needed a phone line urgently as we had to have the credit card machine for sales... obviously!

It took almost two months for the phone line to be installed. How long is that for a small business to wait for a credit card to be installed? We had countless complaints, extensive lost revenue affecting profit margins and the Managers commission was greatly diminished; the damage to our reputation was horrendous.

We have lodged a formal complaint with the official regulators but why was Bulldog granted the licence if they just could not deliver the service? Regulatory bodies should apply stringent rules when approving telecommunication companies.

Jennifer Holloway
Director
Fashion Enter Ltd
www.fashioncapital.co.uk
www.fashion-enter.com

Enter - the boutique that's unique
Unit 2 Centrale Shopping Centrer
Croydon
0203 132 2433
info@fashion-enter.com

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