Security threats Toolkit

Story: HSBC fights phishing with authentication token

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Why all the fuss when they cause losses themselves. At their India call centres they have such a bunch of useless managers who cant even take the decision to check system errors when informed. I recently read about this and was horrified.

A employee at their Bangalore call centre recently left as even after one and a half month they did not even bother to verify his two anti-fraud recommendations. Ought to have been checked the very same day going by all the fuss they make.

If correct Hsbc could have saved millions of pounds in money, time and man-hours.
Who's going to make up - customers I suppose.

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