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Story: HSBC fights phishing with authentication token

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Posted by: Mansur (Friday 20 October 2006, 12:46 PM)

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Another possible fraud by female, never investigated by Hsbc seniors at Bangalore, India.

When Hsbc came to know one of its female employees was security-compromised, that is she was running around with her pickup driver. He used to call he r 3-4 times a day and particularly after her shift.

This when employees cannot give thier number to drivers, strictly prohibited. It is known employees are compromised thru the opposite sex. Are you aware by servicing her what info of customers was passed/ leaked out.

Her name Diana (has 2 names, maiden name given in the Bank, not raised a doubt even after being informed), when this brought to the attn. of senior management, they did nothing, the Asst Vice President just expressed concern butdid not lift a finger. Why waste time attitude, its about UK right- let's go for that party....

All this took place in the Uk's Bangalore Call Center. She is still moving around with the driver, albeit a bit carefully. It was never verified if anything ever happened, if details were compromised. Hsbc will sing a different song and spend vast amount of its customer money if anything comes to light.

Mobile statements can be obtained, right.

Want more info to nail Hsbc, mail me at: mansurrizvi@yahoo.com

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