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Story: BT and NTL get wooden spoon for customer satisfaction
Posted by: Jamie Dowling (Monday 8 May 2006, 9:12 AM)
Telewest are doing well at the moment. But they have been taken over by NTL which has a very poor reputation to say the least. I'm concerned that the good service I have received from Telewest is going to be dragged down to NTL's reputed levels.
No sign of that so far but it is early days.
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