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Story: HSBC Bangalore suffers £233,000 security breach
Most Indian managers are useless, not new. Always pushing their peopleof their state, their language speaking or of their caste at the cost of real performers.
Not just Hsbc even at most places they do not select good guys but 2nd rate as they can be twisted around. Forget that they harm the business.
Managers are so stupid, in the last 6 months they demand stability, so candidates can be stable but if they do not know proper english or have no communication skills its ok, they are stable. Thier so blind.
Another main reason call centre in India have a bad name, too many youngsters who have no idea or do not use the product they advise customers, hence no quality advice. Min age should be 28 to 30, as at least they know something.
Not tough to believe they screwd up in Hsbc, I know a few guys working there who say most things are fixed for favourites. Corrupt ans shameless managers, they go on while the British and American bosses watch and back them coz its their country, guess what the'll then blame bad quality of service of Indians if they have to shift out of India!!!
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