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Story: T-Mobile vows to stop 'screwing' data-roaming customers

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Posted by: Anonymous (Wednesday 5 July 2006, 6:11 PM)

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part of my letter to T-mobile this week:
Ref your invoice I have been charged £65.20 for “mobile data while abroad inside the EU”.

Your helpline tells me that this is for emails – 16 on 3rd June and 4 on 5th June.
This works out at £3.26 plus vat per email.

My Blackberry was mis-functioning and not even receiving e-mails at that time.

I was in France from 3rd June to 11th June so why did it only receive emails on those 2 dates? and thank goodness it was not working at £3.26 per email.

I cannot believe that these charges can be correct or very few people could afford to use a Blackberry overseas.

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