Mobile working Toolkit
Story: T-Mobile vows to stop 'screwing' data-roaming customers
part of my letter to T-mobile this week:
Ref your invoice I have been charged £65.20 for “mobile data while abroad inside the EU”.
Your helpline tells me that this is for emails – 16 on 3rd June and 4 on 5th June.
This works out at £3.26 plus vat per email.
My Blackberry was mis-functioning and not even receiving e-mails at that time.
I was in France from 3rd June to 11th June so why did it only receive emails on those 2 dates? and thank goodness it was not working at £3.26 per email.
I cannot believe that these charges can be correct or very few people could afford to use a Blackberry overseas.
Full Talkback thread
Story: T-Mobile vows to stop 'screwing' data-roaming customers
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I recently returned from France where i used T-Mob... Mike C -
But no doubt they intend to keep on screwing roami... Brian Catt -
part of my letter to T-mobile this week:
Ref your... Anonymous -
The chap obviously does not remember Ratner and th... Steve B -
Never ever trust a Telco and always ask for detail... Brian Catt -
Despite the quoted assurance, I still can't find a... Anonymous
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