Story: Best and worst products, 1996-2006
Might I suggest that as a worst 'product' or 'service' you left out: spam, virii, trojans, backdoors, rootkits, botnets, etc? Or to be more exact, those are just symptoms. Causes are more to be found in a repeated flawed design right from the get go for commercial reasons and sold as such. Liability where it matters so far: zero.
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