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Story: Elonex customers left without warranty cover

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Posted by: Matt (Wednesday 23 August 2006, 10:44 AM)

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I have also found that Elonex will not honour exisiting warranty claims. There website makes no reference to this, and still allows people to submit a warranty support request! You will however find that you receive no response if you complete this form.

My exentia pc went back 3 times for essentially the same problem under warranty (faulty graphics card I think- loads of display problems), was never fixed and the problem has now recurred. I am now left with a useless chunk of metal and plastic, which displays no picture. I bought this partly because it had a 3 year warranty, and this has now been wiped out. Very irritated!

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