Network management Toolkit
Story: Do BT customers get satisfaction?
Posted by: pete (Tuesday 8 August 2006, 11:06 PM)
The problem is not BT the problem is that bunch that have shifted the support to India ie Yahoo got to be the single biggest mistake in the history of Broardband BT getting together with Yahoo .
Get Yahoo and there overseas help lines out of the equation and you will have a good service again ..
Keep Yahoo in the picture and the service will continue down hill, Having tried to deal with the tech support lines to find myself talking to someone that could hardly understand English and only knew a few words like open windows start then control panel ( Errr scuse me i dont use windows ) open control panel Are you thick listen to me I Do NOT USE Windows this went on for about 10 mins till i told him to reconnect me to someone in London and got the problem solved in seconds ..
Full Talkback thread
Story: Do BT customers get satisfaction?
-
Of course BT is going to wheel out its own survey... Jamie D -
Isn't this poll a little bias, there are two optio... Alex
-
The problem is not BT the problem is that bu... pete -
BT - The product is fine. However, I can... Chris Rankin -
BT is appalling. We moved house and... Anonymous -
Will Bt bever listen to us, the customer... John Rowland
Back to: Do BT customers get satisfaction?
