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Story: PlusNet accuses broadband rivals of misleading customers
Posted by: Anonymous (Friday 1 September 2006, 5:07 PM)
Whilst not experiencing any major outages, since PlusNet converted me to LLU and (supposedly) increased my speed to 8Mb I've had no end of problems. Ther service is now so inconsistent and I experience regular daily drop-outs of connection. Like the other commenter they have not indicated any possibility of transferring me back off LLU despite this obviously being the problem, and you only need to check their support/incident feed to see that they are experiencing major difficulties of late.
No wonder they had to restructure their customer support!
Full Talkback thread
Story: PlusNet accuses broadband rivals of misleading customers
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Just to note that I think there needs to be clarif... Anonymous -
PlusNet were a fantastic company when I joine... Anonymous -
Whilst not experiencing any major outage... Anonymous -
The best company i ever used was Ce... Myles
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I have been using Free-online (plus*net) for 6 yea... Anonymous
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So, “one thing that these guys”- competitors such... Anonymous
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Attack is obviously the only defence left to... Simon Chapman
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I was a Plusnet customer who migrated to... Anonymous
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Plusnet USED to be good, ie the first ISP to relea... Anonymous
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This is a definite case of the pot calling the ket... Anonymous
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It appears that ISPs are taking advantage of custo... Ken D
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TISCALI THROTTLE One of the worst Decicions I have... gary slaven Dir.
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