Network management Toolkit

Story: PlusNet accuses broadband rivals of misleading customers

• 
• 

TISCALI THROTTLE One of the worst Decicions I have EVER made was to sign up for TISCALI THROTTLE THROTTLE THROTTLE
FAIR USAGE CLAIMED TIME 6PM-11PM
ACTUAL "THROTTLING TIME" 9AM-2AM FOLLOWING DAY 17 HOURS NON SERVICE
6 Months of Excuses for Downtimes and Reconecting Mysteriusly ONLY After I complain.
Advice Don't Trust them with the Following
1. Your Bank Details MONITOR EVEN AFTER CANCELING
Reason They will Try to withdraw cash Even if They Havent Provided Service.

By Service I mean 24 hr Connection and the Ability to
login download Etc Without Cut off.

2.Take note of Excuses for Crap Service Note all cutoff Error Numbers at the time dont accept repeated Excuses after doing their fix once.

3. Tell them you will charge them for downtime we
recomend estimate of £50 uk money for first hour then £10 per minute there after ..keep note of all Downtimes.

4.1MB Download speeds my furry swingers !.

5. 50:1 RATIO MEANS Your line Getting squeezed
and slow downs.

When Canceling Your Service Pay Nothing for the Month in Which they messed with you service.

pay only for whole 24/7 montsh service or nothing

unlimited downloads means being allways on if you are not pay them nothing mention trade descriptions act and legal action .. check youre credit rating after refusing to pay them if its affected .. take legal action against them ..Good Luck
note these..
their shareholders might want to know about your treatment
go here
http://investors.tiscali.com/tiscali/TheCompany/articles.jsp?cat=2&sub=8&lang=
contact
board of directors
http://investors.tiscali.com/tiscali/TheCompany/board.jsp?cat=2&sub=68&lang=
dont waste time with callcentres people
with lists of preset answers..
find them here
http://www.tiscali.com/about/where/uk/

P: +44 (0) 20 7087 2000

• 
• 

• 
• 
• 

Full Talkback thread