Management Toolkit
Story: Dell 2.0 to focus on customer satisfaction
Posted by: Mark Holland (Thursday 14 September 2006, 12:52 PM)
I deal mainly with Dell in Europe, particularly their Dutch subsiduary, and I have to say that I have always found the support afforded to our corporate organisation to be exceptional. The willingness to engage to be good.
We have experienced problems with specific incidents, so they are not totally without blame...
I guess this just shows the difference between their corporate and personal support.
Full Talkback thread
Story: Dell 2.0 to focus on customer satisfaction
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Lets see. I was a committed Dell customer having b... Ian Woodward -
Have bought or advised purchase and maintaine... Richard Brown -
I went online to BUY an entry-level Dell... David Lines -
I deal mainly with Dell in Europe, particularly th... Mark Holland -
I love Dell. I have always tried to buy exclusive... Levi Stroud
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I was attarcted to Dell because of the hype around... Anonymous
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I work for a Dell reseller, i have done for 3... Myles
