Network management Toolkit

Story: ISP V21 to sue wholesale supplier

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ezeeDSL-what can I do?

What can I do? I was pirated by EzeeDsl on 15 the Nov. as I needed internet access -but i do not have a business yet the cheapest they offered on my computer that evening eas £24.99 a month 3 months in advance. I had nothing but trouble in the next 3 months being unable to stay online , still using v21 as part of my dial up and having no email and no access to my old email Thank gdness for msn! I complained many times and asked to cancel at the end of Dec and again in Jan . EzeeDSL said I couldnt. I contacted trading standards who said Ezeedsl had breached their contract as they had not provided promised service and to sensd a registered letter which I did. EzeeDSL keep ignoring my letters and emails. The 1syt payment had to be credit card so they had 3 months in advance -they said it would not need to be credit card after that BUT although I cancelled with them and also cancelled my credit card agreement they still took £74 .97 this month and so I am now also in dispute with the credit card co. as I had cancelled my credit card in Dec. fearing such a dishonest co. would try and get the money somehow. I have sent several emails (from the local library and relatives computers as I have no internet access from my home computer!) and they seem to be ignoring them. All I want is a good ISP. Can someone advise me as to what else I can do-please email me at Angelique5@hotmail.co.uk if you have good advice only please

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