Karthik -- you are absolutely right. John Cougar's post sounds like he has a lot of interest in HCL!! over 95% of wipro's business comes from repeat customers (as does Infosys) and it wouldn't be possible if they didn't give good service. gartner and forrester also give them very good ratings after talking to their customers...
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Software development for instance can be off shored with a perceived reduction in development costs but the resulting code is rarely of good quality and there is much greater expense in reworking and support over the life of software developed in this way. As a consultant who has to deal with off shoring on daily basis I very often see no savings at all over the lifetime of a software product, and in some cases actually see projects costing a fortune to rework.
By: pround
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Offshoring behind UK tech-labour divide
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