Compliance Toolkit
Story: Norwich Union acts on offshoring security concerns
Action is most certainly a good thing!
Well done to Norwich Union for taking measures to improve their security - although procedures should have been watertight in the first place!
Companies often make the mistake that once a process is offshored, minimal management is needed, but this isn’t the case – because of the distance, increased management is required. Norwich Union are realising this. This extra management should ensure that company procedures are adhered to in every location, not only in Indian locations.
India is in the process of formalising its equivalent of the Data Protection Act but in the meantime, Indian companies (and other offshore locations) are falling over themselves in a bid to demonstrate compliance. Security breaches occur when a more lackadaisical approach is taken to management - aned it is good to see that Norwich Union are tightening proceedings!
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