Compliance Toolkit
Story: Norwich Union acts on offshoring security concerns
Is our data safe?
i still don't think our data taken out of this country is safe, ok its cheaper, but have you ever tried to ring a company that has call centre's
in other country like india, and explain what you want or problems you have, some people can't understand what the call centre person is saying so get really worked up, i have seen this a few times, more often than not i can understand the call centre person's, but if its a bad line, or your try to explain something about the area you live in, you may as well bang you head against a brick wall, as they have no idea what your talking about, with them not living here etc.
then there is "they are taking our jobs thing" call centres in uk shutting moving to india.
there are a lot of people out there that hate ringing the call centres because of some of the problems above.
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