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Story: Halifax theft exposes customer mortgage data

Posted by: welshtroll (Tuesday 27 March 2007, 3:31 PM)

Taking responsibility

"No customer will be left out of pocket in the very unlikely event of fraudulent activity on their account following this unfortunate theft."

Shame that statements like this don't help the victims of identity theft deal with bad credit ratings and/or bailiffs.
The true cost of the theft being reputational (and not just to the financial institution).

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welshtroll
Applications Development, Wales
Member since: October 2006

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Story: Halifax theft exposes customer mortgage data

Taking responsibility welshtroll

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Featured Talkback

It seems to me this is a burden being placed on the wrong shoulders. There is not an It system in the world that can stop an individual taking information in their heads and spewing out at the nearest undesirable third party.