Online business Toolkit
Story: BT readies social networking for SMEs
What a hypocrisy!
Your article says about BT:
"Croxford suggested that many small businesses still face problems with adopting the basic features of the internet, let alone the more interactive "Web 2.0", and he cited a lack of technical and design skills as a reason for this."
Isn't that the case for BT itself? BT is unable to offer a reliable network infrastructure, it is still using old-fashioned ADSL over old copper-wires, most businesses don't have access to affordable high-speed internet connections, hence there is no chance for them to embrace bandwidth-hungry Web 2.0 technologies.
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