Story: Orange, TalkTalk voted worst for customer service

Posted by: 1000012263 (Friday 6 July 2007, 10:32 AM)

TalkTalk worst for support and customer support

For the past six month, I am enduring the so called "services" from TalkTalk, and can hardly believe that anyone should be worse than them! Technical problems are being ignored, if you manage to speak to anyone there, that is. I cannot remember ever having managed to get through to someone with less then a 10minutes wait (at least!), and even then you're faced with rude staff who (quote) "will not put you through to my manager"! So obviously, you cannot even complain about the bad service! In the meantime, telephone line connection broke off during conversation, or were not even available to start with, and broadband connection only works about 3 out of 10 times you try to connect to a server! Not sure how Orange could "top" this!

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