Desktop platforms Toolkit

Story: PC World denies Linux warranty void

• 
• 

Getting both sides

Thank you for your comments. From a journalistic point of view, the complainant had certainly got his side across already, because it was his words that got reported on Slashdot and discussed at great length there and elsewhere.

In fact, to my knowledge, we were the first reporters to actually approach PC World for comment rather than simply mocking them. It was clear that some miscommunication had taken place, and we were keen to clear it up. As it was, our approach to PC World revealed a further absurdity in their recommendation that Linux users must reinstall Windows when returning their machines for repair.

As for not mentioning the absurdity of the hinge/OS disparity, we like to think our readers are bright/informed enough to pick that up for themselves. If you read our site, you will notice that we reserve comment for the comment and blog sections, and try to keep our stories straight-faced.

• 
• 

• 
• 
• 

Full Talkback thread