VoIP Toolkit
Story: Free SkypeIn for some users after 0207 snafu
SkypeIn customers decide to move their 0207 numbers to new providers...
You seemed to have totally missed the point here. What customers are upset about is the fact they were given under a months notice that their London 0207 SkypeIn numbers were to be disconnected. So all those small business that have given their number out to customers and paid for adverts, business cards, flyers, sign writing etc will no longer be able to receive calls in 3 weeks time! Imagine if BT sent you an email telling you that your phone number is going to change in less than a months time, would you be happy? A years free Skype In subscription is hardly compensation, considering customers pay upfront annually, many had already paid for those "free" 12 months you are talking about. What makes things worse is the lack of communication from Skype, they don't reply to emails and they don't have a phone number. From reading the SkypeIn forum it looks like customers have found a way of keeping their numbers by porting them to a new provider before the cut off date - Ofcom state that that this is a legal requirement, if Skype refuse then they will be breaking the law!
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