Outsourcing Toolkit
Story: Top 10 reasons to avoid IT salespeople
good points, now what about turning it around?
customers:
who dont want to give you the real picture because it might show themselves up at how bad/inexperienced they are at their jobs.
who exagerate their current business and buy from you just to get friendly with your other customers, then get all tight when it comes to actually paying for the goods they ordered, because they overshot it pretending to be all flash.
Who want you to fulfill a managerial role when all you do is provide a product and support for that product.(ties in with point 1)
who expect support outside of the agreed hours when they would only agree to pay for minimal 9-5.
who expect you to implement a full data guarentee service (which they didnt and still dont want to pay for) when all you did was sell them a good laptop but unfortunately the hard drive still managed to fail after 3 month and they lost 3 weeks work, which they should have backed up to the server like we told them to.
wont upgrade to a new server even though the current one is 10 years old, but still call you for help with it even though you only took a look at it once, wont pay you for your help, will just ignore you if you tell them to stop calling and call you again later assuming you will just be in "a better mood" then.
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