Network management Toolkit

Story: BT comes last for broadband satisfaction

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ideally ...

It's a good idea to check out those websites as sw3286 stated, they can allow you to see what's on offer and other peoples views on it. But do take them all with a pinch of salt some peoples view are very harsh when they really haven't cause to be others are overly idealistic.

Another one to be careful of and to look for, are small ISPs with elitist followers who flame anyone that airs problems or issues with their ISP, turning these comparison websites into a virtual X-factor/ school kid style "mines better than yours".

I have been struggling to find a new ISP that can give me everything I want (Fixed 2mb not ADSL MAX lowered to 2mb).

** Some Advice for those looking for new ISPs **

Don't believe everything that you read on adverts it's like any other business and they aim to get your money, by any means.
Read up on other users experience and reviews.
Find ex-members "I'm leaving isp x for isp y" and look at the reasons for leaving.
Finally send an email to those you think are a good choice, asking about all or some of the following
> Connection types offered (ADSL 1mb 2mb, ADSL MAX 8mb)
> Any monthly limits and charges for exceeding them
> Bandwidth throttling/ Data shaping - Does the isp employ such techniques
> Customer service average request turnaround - how quickly can you get an answer to a problem

I think all of these element are important to users today and ISP should be actively promoting information that potential customers want.

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