Mobile devices Toolkit

Story: Factory worker faces £27k Vodafone bill

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Let Vodafone sue

I wonder what chance Vodafone would have of winning if they sued the customer for the money. Maybe not much, as I believe any reasonable company would have cut the connection long before the outstanding amount owing reached a few hundred quid. The consumer protection laws in England impose a test of reasonableness on consumer contracts and I can't imagine any sane judge would hold it is reasonable to allow someone to run up a £27000 bill for mobile phone services.

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