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Story: Microsoft pulls Vista SP1 update

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Posted by: 54272 (Thursday 21 February 2008, 12:22 PM)

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Groundhog day

My Dell laptop, which is running Vista, was also caught in a never-ending and repeating update (3 of 3) loop on Sunday. The percentage completion stayed at 0%; then the system automatically re-boots and the same message re-appears in a never ending cycle.

I switched the computer off and restarted it in both normal and safe mode (both with and without network and with the command prompt option). Every time it went back into this repeating update loop.

In the end I had to configure the machine to boot from the CD and use the Vista System disk that came with the machine to get Vista back to a previous restore point (and, for some reason there were only a couple of very recent restore points offered - of which one didn't work). Fortunately the restore worked. I've now switched off the automatic update function on all of my machines, XP and Vista.

From the number of messages I've seen posted on the internet I believe this problem has been far more widespread than Microsoft would have us believe.

I emailed their technical support on Sunday but have not yet received any response.

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