Story: Network-performance issues eat up tech time
Points out the need for more proactive management
I don't doubt that network admins are spending large quantities of time troubleshooting network issues. I do think that a large part of this is because many organizations have a lack of proactive monitoring of their networks. Problems are handled when something breaks. This is a bad approach as the resources that you end up spending trying to fix things after they broke (not to mention possible lost revenue, e-mail, etc from the broken network) are a lot more expensive than the cost of getting good monitoring in place. Good monitoring helps stop problems while they're still minor preventing the failure in the first place.
L. DiMeglio
Reston, VA USA
Member since: September 2004
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