Network management Toolkit 
Story: Network-performance issues eat up tech time
But the problem is lack of awareness
As part of my role, I used to monitor network traffic and behaviour looking for trends, thus being able to head off prospective problems so they never occurred. I got laid off as an unnecessary expense and was fairly shortly afterwards replaced by three people who still only managed part of the role.
I can fully understand the logic behind waiting till it breaks as there is more kudos delivered by fixing something broken than not having the problem in the first place.
I still follow the same principles and was rewarded by one ex colleague stating that after 5 years of my systems, they were completely unaware that there were IT problems until they went to work for another employer, but again the last (new) company owner was remote and the 99.999(9) reliability and uptime figures and lack of problems were used to prove he didn't need me any more (yet once again).
When I explain to prospective employers how I work, it confuses them so maybe some good will come out of it and public exposure of the problems will help me get a new job!
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