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Story: BlackBerry has twice failure rate of iPhone

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Posted by: James B (Monday 10 November 2008, 2:12 PM)

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Confusing stats and dead links...

am I the only person who finds the stats in this report confusing - the first paragraph states double the level of failure rates for Blackberry devices (5.9% vs 11%) but then in para 3 the failure rates quoted are different.

In anycase - the headline suggests the Blackberries have had more problems but then does details the specific problem areas - talking more about the iPhone - very confusing...

Also the link to the squaretrade pdf is broken so I was unable to read the detail behind the report.

It is potentially a very interesting stat - given Blackberry's dominance in the business market... the heritage of their devices is mobile email that works..

James B

James B
R&D, London
Member since: January 2004

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