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Story: TalkTalk drops Phorm
Failure
Going into partnership with people who made their money infecting computers could only lead wholesale customer rebellion. Those who failed to see it coming should be fired. Supplying customer information to these people was repugnant to say the least. Illegal trials, illegal government participation, and the illegal and very public derailing of a regulators ruling and a police enquiry was never going to win the hearts and souls of any idiots customer base. I hope the European Commissioner's enquiry into the criminals involved is both far reaching and very, very robust.
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