Salesforce.com demos Service Cloud 2 
Video Chief executive Marc Benioff and Kraig Swensrud, senior vice president of product marketing, show the company's new customer service software, Service Cloud 2 [27 Nov 2009]
Apple changes its UK terms of sale
News The manufacturer is now explicitly liable for faulty or misdescribed goods, after concerns raised by the Office of Fair Trading prompted a revision of Apple's terms and conditions [27 Nov 2009]
RIM launches BlackBerry eBay app
News RIM's BlackBerry App World gets a boost with the launch of an eBay app for the smartphone in the US and Canada [26 Nov 2009]
Draft standard aimed at improving website interfaces
News The Files interface, now a draft at the World Wide Web Consortium, could lead to better uploading and other chores [25 Nov 2009]
Chrome extensions site now open for uploads
News Google is asking programmers to start adding their Chrome extensions to the new gallery, but browser users can't download them yet [25 Nov 2009]
Why proprietary software is all wrong
Blog It's not that I don't like individual proprietary software, it's that I don't like it in principle. A case in point is Axure, the wireframe and prototyping software. I've been playing with a... [24 Nov 2009]
Opera Web Browser version 10.10 Released
Blog I just noticed that Opera 10.10 is available for download. Here's a one-word review: WOW!. I am quite partial to Opera, and I have been since way back in the days when I liked it enough to pay... [23 Nov 2009]
Microsoft may help News Corp vanish from Google
News Rupert Murdoch's media empire is talking with the tech giant about having its websites removed from Google search results, according to a Financial Times report [23 Nov 2009]
EU ministers agree e-government aims
News European ministers set out five-year plan for creating better online public services across the EU [23 Nov 2009]
eBay finalises $2.75bn sale of Skype
News The auction site has sold off its telephony unit, after plans to take it public and a legal dispute with the company's founders [20 Nov 2009]
Mozilla reveals 2008 revenue of $79m
News The revenue growth rate tapered off to five percent from 12 percent the previous year, while a search deal with Google still supplies the bulk of the Firefox backer's money [20 Nov 2009]
YouTube UK launches full-length TV shows
Blog YouTube, Google's main online video repository, has made full-length episodes of shows such as The IT Crowd and Who's Line Is It Anyway? available to UK viewers. YouTube's Shows section was... [19 Nov 2009]
Salesforce to launch social networking for businesses
News The cloud-computing specialist has announced its Salesforce Chatter service to build social-networking services into its customers' business operations starting in 2010 [19 Nov 2009]
Firefox 3.6 beta aims to improve stability
News The third beta imposes a new restriction on how third-party software can interact with it, while a feature called Resource Package could speed up Firefox 3.7 [19 Nov 2009]
Google, Bing gain search share at Yahoo's expense
News In recent months, fewer and fewer searches have been performed on Yahoo's sites, with market leader Google and upstart Microsoft seeing the benefits [18 Nov 2009]
Facebook adopts revised privacy policy
News The social-networking site hopes the policy revision will make it more accessible and easier to understand [18 Nov 2009]
Microsoft sets January date for Azure
News On day one of PDC 2009, executives Ray Ozzie and Bob Muglia filled in details about the launch of its Azure cloud platform [18 Nov 2009]
Antitrust concerns linger in Google Books deal
News Opponents of the revised Google Books settlement say the search giant will still have exclusive rights to digitise out-of-print works [17 Nov 2009]
Google Books revised settlement adds limitations
News The settlement allows the scanning of out-of-print works from only English-speaking countries, restricts future business for Google and gives copyright holders more rights [16 Nov 2009]
FAST Search for SharePoint promises custom search without cu...
Blog Microsoft is trying to marry SharePoint admin with FAST’s search expertise for manageable search. At the SharePoint conference last month we got more details about the new Fast Search for... [16 Nov 2009]
Microsoft declares Bing UK ready for action
News The company's search engine, which has a UK market share of just below three percent, is now out of beta [13 Nov 2009]
Google SPDY protocol could boost web speeds
News Researchers are playing with a new web protocol that could theoretically decrease the time it takes to load a web page by a significant amount [13 Nov 2009]
Google plans first-ever share buyback
News If the company's $750m acquisition of AdMob is allowed to go through, Google will offset the impact of issuing $750m in stock by buying back an equal amount [12 Nov 2009]
Apple issues security update for Safari
News Available for Windows and Mac, the Safari 4.0.4 update addresses multiple security holes in the browser [12 Nov 2009]
Murdoch versus the Net? Game on.
Blog Rupert Murdoch has said that he'll probably take his content out of Google, and hinted very strongly he and other newspaper groups are in discussion over paywalls. Leaving aside the question of... [09 Nov 2009]
Bye bye browser?
Blog What’s the future of the web? On one side there’s Flash and Silverlight and the rich internet applications world, which is working on ways of taking the web outside the browser and onto the... [06 Nov 2009]
RT @jacobian The power of “no”
Blog Can you retweet a blog post emanating from a tweet? On the day that Radio 4 hails the mighty Twitter onto the world political stage, I think anything is admissible ;) Jacob Kaplan-Moss made a... [04 Nov 2009]
Is cloud computing a solution for software licensing woes?
Blog Had an interesting wide-ranging discussion with a bunch of people at a BT cloud computing seminar the other day, including long-standing contact and analyst Phil Wainewright. But it was... [15 Oct 2009]
Berners-Lee regrets the HTTP slashes
Blog Sir Tim Berners-Lee, the inventor of the HyperText Transfer Protocol, regrets specifying the characters "//" in the protocol. Berners-Lee told The New York Times last week that the characters,... [14 Oct 2009]
Elevator pitching VaporWare
Blog Ok. This is my elevator pitch for two software ideas. 1. AJAX wireframe application A web application that enables information architects to create wireframes and sitemaps with simple... [13 Oct 2009]
