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Business Service Management For Manufacturing
White Papers To maintain a competitive edge, all areas of manufacturing - production, supply chain management, design and engineering, sales and marketing, or distribution - must minimize costs and maximize efficiency.
[January 23, 2008, 23:00]
Business Service Management: Current Practices
White Papers Companies need management solutions that enable them to assess the impact of the failure of business-critical services (due to faults, outages, slowdowns, etc.on their businesses, as well as to assess the impact of new business plans on IT...
[October 27, 2004, 0:00]
Effective Strategies For Risk Management: Business Process Protection Through Assessment, Planning, And Recovery
White Papers Based on its experience in running critical Internet infrastructure services and the data gathered through the monitoring of intrusion detection systems and networks in VeriSignÂ’s Managed Security Services (MSS) environment as well as from the...
[May 3, 2007, 0:00]
Business Exception Management: Eliminate Exceptions, Accelerate Resolutions
White Papers Business Exceptions are created as processes break down, as new ways of doing business replace old, and as partners change their processes. Based on analysis of five industries -- financial services, manufacturing, healthcare, telecommunications...
[December 16, 2007, 23:00]
Business Transaction Management
White Papers Business transaction management allows IT to align network and application performance with high-level business objectives to help companies maintain a competitive advantage. The growing influence of the Internet as a vehicle for communication and...
[December 5, 2003, 23:00]
Business Service Management Best Practices Webinar
White Papers In this webcast, one will learn how Mercury's BTO solutions can help one to implement Service level management and system availability management according to Business Service Management (BSM) best practices.
[April 19, 2006, 0:00]
Business Service Management For WebLogic, Tuxedo And PeopleSoft Environments
White Papers This webcast explores how IT organizations can deliver even more value to the business by moving from a technology centric management style, to one that focuses on how technology impacts the services business is delivering.
[August 27, 2004, 0:00]
Business Service Management For The WebSphere Environment
White Papers This webcast by BMC will explore how IT organizations can deliver even more value to the business by moving from a technology centric management style to one that focuses on how information technology impacts the services business delivers to its...
[August 27, 2004, 0:00]
Business Services Management (BSM): Improve IT Service Levels With Better Analytics
White Papers Business Services Management (BSM) solutions help IT organizations align their operations with business objectives. This alignment improves delivery and cost effectiveness of the key processes and services that drive business competitiveness.
[April 21, 2006, 0:00]
Business Process Management Research Paper
White Papers This paper describes Metastorm e-work, which provides Business Process Management solutions capable of addressing the automation and hands-on requirements of today’s corporate enterprise culture. Such solutions are capable of being evaluated...
[May 27, 2004, 0:00]
Business Process Management II: Best Practices Of Boeing And UPS
White Papers This executive summary is a follow up report to APQC's 2005 "Business Process Management" Best- practice Report. It digs deeper into how organizations are navigating the transition from functional-based to process-based and what benefits are yielded.
[November 5, 2006, 23:00]
Business Process Management At Air Products And Chemicals Inc.
White Papers APCI, a best-practice organization highlighted in the Best-practice Report "Business Process Management," recently shared with APQC how it gained a process focus. Air Products and Chemicals Inc. APCI) has different processes in various areas of the...
[November 5, 2006, 23:00]
Business Process Management II: Best Practices Of Boeing And UPS
White Papers This executive summary is a follow up report to APQC's 2005 "Business Process Management" Best- practice Report. It digs deeper into how organizations are navigating the transition from functional-based to process-based and what benefits are yielded.
[November 5, 2006, 23:00]
Business Process Management At Air Products And Chemicals Inc.
White Papers APCI, a best-practice organization highlighted in the Best-practice Report "Business Process Management," recently shared with APQC how it gained a process focus. Air Products and Chemicals Inc. APCI) has different processes in various areas of the...
[November 5, 2006, 23:00]
Business Service Management - The ITIL Way
White Papers Comprised of a comprehensive framework of approaches for achieving business success, ITIL helps organizations improve service delivery and reduce the cost of IT operations. The ethos behind the development of ITIL is the recognition that...
[March 23, 2006, 23:00]
Business Process Management With SAP NetWeaver
White Papers With its business process management (BPM) capability, SAP NetWeaver allows to respond quickly and effectively to new process requirements while optimizing existing systems landscape. This paper talks about the SAP NetWeaver platform, which...
[June 11, 2004, 0:00]
Beyond Bandwidth Management: Business Benefits Of Switched Digital Video In Cable
White Papers Although bandwidth management is the primary driver for SDV in cable, from a business perspective SDV offers MSOs a number of additional benefits that reach beyond its pivotal role as a bandwidth management tool.
[August 7, 2007, 0:00]
Business Service Management Value Within Mainframe Environments
White Papers This paper explores the need for a structured approach to enable enterprise-wide IT management, and how mainframe systems must be considered in an enterprise-wide view of IT business-critical applications.
[January 2, 2006, 23:00]
Business Performance Management (BPM) In The Mid-Enterprise
White Papers Hyperion Mid-Enterprise Solutions is a set of products designed to bring the power and reliability of Hyperion's Business Performance Management (BPM) applications and Business Intelligence (BI) tools to mid-enterprise companies globally.
[June 11, 2007, 0:00]
Business Process Management: The "Must Have" Enterprise Solution For The New Century
White Papers application for business in the 21st century is Business Process Management (BPM). BPM solutions enable organizations to improve both the efficiency and the effectiveness of the processes that drive business operations.
[May 31, 2004, 0:00]
