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Fast Return on Investment (ROI) in Mid-market Customer Relationship Management (CRM) Solutions
White Papers Getting Fast ROI in a CRM solution allows the mid-market company to start enhancing productivity prior to the next quarterly announcement - without disrupting the company's current operations or draining financial or human resources.
[January 19, 2007, 0:00]
IT firms expand from PCs to payroll
News In November, EDS said it planned a multimillion-dollar investment over the next five years to meet customer demand for help-desk operations and BPO services, including customer relationship management, human resources, finance and accounting and...
[January 14, 2003, 13:29]
Novell Nsure: Secure Identity Management Solutions for the SAP Environment
White Papers While identity information is present in everything from an e-mail application to the corporate white pages, the identity itself often begins in an Enterprise Resource Planning (ERP) application or similar software, such as those offered in the...
[September 29, 2005, 3:00]
Innovating Human Capital Management With the Employee Interaction Center Based on SAP Software
White Papers The solution and services offered were Employee interaction center (EIC), based on mySAP ERP Human Capital Management (mySAP ERP HCM) and mySAP Customer Relationship Management (mySAP CRM). The key challenge was to improve the quality and...
[January 6, 2005, 23:00]
Providing Excellence and Delivering Value in Oracle, Peoplesoft and J.D. Edwards Applications Services
White Papers Enterprise software solutions, such as Enterprise Resource Planning (ERP), financial management, human capital management, and customer relationship management applications, are allowing companies to align business and Information Technology (IT...
[February 19, 2007, 0:00]
Captor Uses On-Demand CRM From Salesforce.com to Boost Sales
White Papers Captor Group is a Belgian-headquartered, pan-European company that helps organisations manage people and time with human resources and advanced time and attendance solutions. Captor began to evaluate Customer Relationship Management (CRM) solutions...
[July 12, 2006, 0:00]
Outsourcers 'exaggerate their abilities'
News It has said it is investing in its ability to deliver services such as customer relationship management, human resources, and finance and accounting. BPO refers to the practice of farming out tasks such as human resources management, transaction...
[September 4, 2003, 12:45]
Quantum Increases Uptime, Improves Patch Deployment, and Gains Over $1 Million in Benefits With the HP StorageWorks Enterprise File Services Clustered Gateway
White Papers Storage manufacturer Quantum uses Oracle's E-Business Suite for Enterprise Resource Planning (ERP), and will be expanding its use for human resources, Customer Relationship Management (CRM), and other purposes.
[March 28, 2008, 8:20]
CRM Technologies as a Leverage of Competitiveness and Business Value Creation in European Markets: A Comparison Between Italy and the Netherlands
White Papers Operations, Customer Service, Sales, human resources, credit controls are essential ingredients in the customer satisfaction blender. The term CRM, Customer Relationship Management, is one of the most applied concept both in Marketing and IT...
[July 16, 2008, 1:20]
PeopleSoft Enterprise Learning Management: Achieving Enterprise Integration
White Papers When seamlessly integrated with enterprise applications such as Human Resources, Customer Relationship Management, Supply Chain, and Financial Management Systems, learning can be targeted and aligned with the achievement of business objectives.
[May 11, 2007, 1:00]
THINKstrategies: Leveraging Escrow Agreements to Safeguard Your Business from the Risks Associated with SaaS
White Papers Solutions for customer relationship management, payroll, human resources, and many more are available on-demand with SaaS delivery model. The software industry is undergoing a fundamental transformation as traditional, on-premise applications are...
[July 27, 2007, 12:16]
Expert Strategies for Reducing the Risks of an SaaS Relationship
White Papers Solutions for customer relationship management, payroll, human resources, and many more are now available on-demand. Tim Cummins, President and Executive Director, International Association for Contract and Commercial Management
[July 27, 2007, 12:16]
Massel's Recipe to Success Is SAP
White Papers With mySAP All-in-One, Massel now has a leading-edge integrated solution that includes manufacturing, planning, forecasting, human resources and customer relationship management capabilities. Massel is a family owned Australian company, with a 31...
[November 15, 2004, 23:00]
Partnering With Best Software
White Papers Best Software's broad portfolio of integrated solutions offers functionality that spans accounting, distribution, and manufacturing to human resources, customer relationship management, and fixed asset management.
[October 11, 2005, 3:00]
Oracle Business Indicators
Downloads Requires the licensing of Oracle Business Intelligence Suite, Enterprise Edition Plus and Oracle Business Intelligence Applications, Fusion Edition so that users can view and interact with pre-defined and customized financial, human resources...
[July 11, 2008, 8:00]
IBM Systems and Technology Group and SAS: Collaborating to Deliver Complete Business Intelligence Solutions Worldwide
White Papers Defining and implementing those strategies, however, often requires organizations to quickly access and understand an avalanche of data from customer relationship management (CRM), enterprise resource planning (ERP), human resources (HR) and other...
[September 24, 2004, 3:00]
Microsoft plays portal card
News Microsoft's Business Solutions division will demonstrate two new products, Business Portal and Human Resources Management (HRM) Self-Service Suite, at its annual Convergence conference in Orlando, Florida, next month, said Mark Jensen, group...
[February 28, 2003, 12:04]
Searching for the next Salesforce
News Talent management is a small but growing niche of the $14bn (£7.7bn) human resources software market. It's one of a few dozen software start-ups emulating Salesforce, which is shaking up the $10bn (£5.5bn) market for customer relationship...
[June 27, 2005, 13:00]
PeopleSoft beats estimates
News One was a rise in customer relationship management (CRM) and supply chain management software sales. The company, whose mainstay has been its expertise in human resources systems, has sought to expand its market share in those other niches against...
[January 30, 2004, 10:35]
PeopleSoft starts J.D. Edwards' software integration
News Both enterprise software packages include applications catering to business functions such as customer relationship management (CRM), human resources, financials and supply chain management. Edwards' procurement software; PeopleSoft's human...
[December 15, 2003, 16:15]
