IBM Answers Nokia's Calls For Help
News IBM recently signed similar PC and software maintenance deals with Electrolux, Zurich Financial Services and ABB. The deal is worth about 200m euros (£139m) over five years, with Nokia following a "pay per use" model for help desk, call centre and...
[January 19, 2004, 12:50]
IBM Trumpets Two European Outsourcing Deals
News For instance, in July IBM reported a $1.1bn, 10-year IT services contract with ABB, a Swiss power and automation technologies company. At the time, IBM said that, along with roughly $600m generated by two other contracts signed in late 2001, its...
[December 12, 2003, 9:10]
Automation Technology Leader Uses SAP Solution Manager To Help Support 20,000 SAP Users Across 85 Systems Worldwide
White Papers The platform provides a service desk that helps ABB manage its worldwide support system for SAP users more efficiently, speeds up issue resolution, and reduces costs. When automation technology leader ABB set out to improve operations of its...
[September 14, 2007, 0:00]
