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Eye Of The Storm Supports The IT Infrastructure Library (ITIL): Achieving Effective IT Service Management
White Papers This paper introduces the IT Infrastructure Library [ITIL], its components and impact on IT Service Management. ITIL stands for Information Technology Infrastructure Library (ITIL). Then it looks at the unique properties of Entuity's Eye of the...
[January 1, 1970, 0:59]
Modeling The Enterprise IT Infrastructure: An IT Service Management Approach
White Papers The CMDB contains information about the IT infrastructure by representing software, hardware, documents, people information as Configuration Items (CI). This paper sets out to define an object model by first identifying the basic building blocks of...
[January 1, 1970, 0:59]
Business Service Management: Aligning IT Infrastructure And Applications With Business Needs
White Papers Infrastructure and Application Management offers a strategic approach for ensuring your IT operations support business goals. Control the rising costs of infrastructure management by improving the efficiency of your current resources.
[January 1, 1970, 0:59]
Chicago Stock Exchange Reduces IT Management Burden And Improves Service With New Data Infrastructure
White Papers CHX wanted to increase capacity and manageability of legacy IT investments, while minimizing the risk of downtime and provide a flexible, scalable infrastructure to meet future demands. CHX implemented Oracle Database 10g, Oracle Real Application...
[January 1, 1970, 0:59]
HP OpenView Effectively Enabled HCL Comnet To Remotely Manage The IT Infrastructure Of Its Global Clients, And Lead In The Management Service Provider (MSP) Market
White Papers While the Data Center Operations is aimed to remotely deliver 24x7 operations for systems availability and management of critical IT infrastructure, Network Operations unit monitors all network devices online and proactively while detecting...
[January 1, 1970, 0:59]
Vodafone Turns To The BMC Remedy IT Service Management Suite To Streamline Its Service Support Infrastructure
White Papers Vodafone turned to the BMC Remedy IT Service Management Suite to help it identify and understand IT and technology elements of individual services, making IT more transparent and automated. Vodafone wanted a solution suite to manage companywide...
[July 11, 2008, 1:02]
HP Storage Essentials SRM Software IT Infrastructure Library (ITIL) - Based Approach To Help Achieve IT Service Management (ITSM) For Storage Infrastructure White Paper
White Papers According to a Gartner estimate, adopting IT Service Management (ITSM) principles could reduce annual IT expenditures related to Total Cost of Ownership (TOC) by as much as 48%. Clearly, managing IT as a business asset has considerable upside...
[January 1, 1970, 0:59]
IT Service Management Tools: Information Technology Infrastructure Library (ITIL) Compatibility Considerations
White Papers The focus of IT management is shifting from technology management to efficient service delivery using commonly used processes. For this reason, Pink Elephant has developed a service to assist organizations that are in the process of selecting...
[January 1, 1970, 0:59]
Service Level Management: Business Needs Drive IT Infrastructure
White Papers One of the struggles facing IT organizations and businesses is the lack of effective service level management. By understanding the power and scope of service level management, it is possible to build an effective strategy that allows IT operations...
[January 1, 1970, 0:59]
Why Infrastructure Change Automation Is A Cornerstone To Effective IT Service Management (ITSM)
White Papers Network Change and Configuration Management (NCCM) is one such technology - it has the ability to positively impact security, performance, compliance, and availability management as well as workflow, IT governance, service provisioning, and planning.
[January 1, 1970, 0:59]
How Service-Oriented Architecture (SOA) Impacts Your IT Infrastructure
White Papers The paper also discusses the new elements which are necessary for an IT infrastructure to support SOA and shares IBM's experience and recommendations to help you meet the new availability, performance, security, and management challenges.
[July 24, 2008, 11:21]
Cisco Technology And Architectures Combined In SAVVIS' Global Network, Data Center Infrastructure And Management Systems To Provide A New Breed Of IT Services For Business And Government Applications
White Papers This new network enhanced SAVVIS' global application infrastructure and expanded SAVVIS' ability to deliver "IT-Infrastructure-as-a-Service" through: integration of network and hosting infrastructures tuned to the unique needs of individual...
[January 1, 1970, 0:59]
A Highly Adaptable Infrastructure For Service Discovery And Management In Ubiquitous Computing
White Papers The design outlined in this paper provides an infrastructure and communication protocol for presenting services to heterogeneous mobile clients in a physical space via some short range wireless links.
[January 1, 1970, 0:59]
IT Infrastructure Management: Providing IT Services More Cost-Effectively
White Papers Numerous banks use ASDIS to manage systems both at their head offices and throughout their branch networks as well as self-service machines from different vendors running variety of platforms. IT departments are subject to increasing cost pressures.
[January 1, 1970, 0:59]
StormWorks: Future Proofing IT Infrastructure Management
White Papers Wise Wan is the only access device that supports both passive Service Level Management (SLM), including performance monitoring, service optimization and a scalable network management system, as well as active Service Level Management, which...
[January 1, 1970, 0:59]
HP OpenView Integrates POSDATA's IT Service Infrastructure
White Papers In addition, POSDATA had to integrate its service management system with existing software applications like Tivoli, Oracle OEM and Measure Wave, which contains the majority of customer data. HP's solution to POSDATA was to use HP OpenView Service...
[January 1, 1970, 0:59]
IT Infrastructure Support: Evolving Service Delivery Models To Drive Business Value
White Papers Outsourcers face a constant search for greater cost optimization of IT infrastructures and support to achieve low cost service delivery models. In light of market trends, OAO Technology Solutions shares its views on key performance criteria that...
[January 1, 1970, 0:59]
Parelli Natural Horsemanship, Inc. Improves Financial Processes And Customer Service With Integrated IT Infrastructure
White Papers Parelli implemented Oracle E-Business Suite applications for financial and order management to automate core business processes, improving productivity and enhancing customer service. The challenge was to integrate data from Parelli's four profit...
[January 1, 1970, 0:59]
Managed Service Delivers Future-Proof IT Infrastructure For UK Accountancy Firm
White Papers It was also decided to upgrade some of the line of business applications -PEM wanted the new SQL Server version of Viztopia’s practice management software. Early in 2000, PEM’s IT department was worried that its ageing network was not providing the...
[January 1, 1970, 0:59]
Centershift, Inc. Builds First Web-Based Management Solutions For Self-Storage Industry On Highly Reliable IT Infrastructure
White Papers Centershift wanted to deliver Web-based, real-time, and secure enterprise applications for the self-storage market via an application service provider model and create a highly available and secure foundation for their online services.
[January 1, 1970, 0:59]
