Best Practices In Creating A Strategic Finance Function
White Papers According to the results of a recent APQC study, finance organizations, no matter what their size, are still spending almost two-thirds of their time on transaction processing, to the detriment of more strategic functions such as decision support...
[August 12, 2008, 9:10]
Applying KM Lessons To Competitive Intelligence: Creating A User-Driven Competitive Intelligence Culture
White Papers The American Productivity & Quality Center (APQC) has launched its collaborative learning forum on competitive intelligence (CI), titled "User-Driven Competitive Intelligence: Crafting The Value Proposition.
[September 20, 2005, 10:18]
Drive Process Improvement Using 12 Main Categories
White Papers APQC's Process Classification Framework (PCF) organizes operating and management processes into 12 enterprise-level categories, including process groups and over 1,500 processes and associated activities.
[August 30, 2007, 2:53]
Business Process Management II: Best Practices Of Boeing And UPS
White Papers This executive summary is a follow up report to APQC's 2005 "Business Process Management" Best- practice Report. It digs deeper into how organizations are navigating the transition from functional-based to process-based and what benefits are yielded.
[November 6, 2006, 12:10]
Leading Practices In Planning, Budgeting, And Forecasting
White Papers Based on APQC’s extensive benchmarking research, learn how best practice organizations take advantage of single-instance ERP, rolling forecasts, and activity-based management to improve their performance in financial planning.
[December 5, 2005, 23:00]
Benchmarks And Best Practices In Accounting, Focus Area: General Ledger
White Papers Learn the answer to these questions in this excerpt from APQC’s new benchmarking and best practices book, by the numbers: Accounting. Compare your organization to your peer groups and discover ways to improve your accounting performance.
[December 5, 2005, 23:00]
Talent Management: Best-practices Of Capital One Financial Corp., Celanese AG, Coca-Cola HBC SA, Johnson & Johnson, And The Internal Revenue Service
White Papers For this benchmarking report APQC studied the best practices in talent management at partner organizations and discovered a number of overarching patterns and insights in talent management. Talent management (i.e.competency development, recruitment...
[December 5, 2005, 23:00]
Business Process Management At Air Products And Chemicals Inc.
White Papers APCI, a best-practice organization highlighted in the Best-practice Report "Business Process Management," recently shared with APQC how it gained a process focus. Air Products and Chemicals Inc. APCI) has different processes in various areas of the...
[November 6, 2006, 12:10]
Benchmarks And Best Practices In Accounting, Focus Area: Payroll
White Papers Learn the answer to these questions in this excerpt from APQC's new benchmarking and best practices book, By the Numbers: Accounting. Compare your organization to your peer groups and discover ways to improve your accounting performance.
[July 5, 2007, 3:14]
Measuring The Performance Of The Contact Center Function
White Papers To understand performance and identify opportunities for improvement, APQC offers organizations more than 130 performance measures that they can use to benchmarking their inbound contact center operations.
[August 7, 2007, 2:09]
