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Clearview Service Assurance
White Papers The answer is Total Service Assurance, through the mastery of four critical processes: service quality management, problem handling, service problem resolution, and customer QoS management. This white paper and executive summary defines Total...
[January 1, 1970, 0:59]
Toward An Effective Quality Assurance Model Of Web-Based Learning: The Perspective Of Academic Staff
White Papers By understanding the key factors, Management at Distance education institutions can evaluate and enhance their quality assurance mechanism so that they can improve the quality of their services to the students.
[January 1, 1970, 0:59]
Revenue Assurance: Fraud Management For Telecommunications
White Papers The presenter of this webcast examines the overall subject of Telco Fraud Management, identifies the many different areas and aspects of assurance, and reviews some of the industry best practices in fraud prevention.
[January 1, 1970, 0:59]
Distributed Education In The 21st Century: Implications For Quality Assurance
White Papers It is quite clear that education in the 21st century presents challenges to quality assurance that were unimaginable just a quarter century ago. E-learning in particular, with its ability to render time and place irrelevant, requires that one...
[January 1, 1970, 0:59]
A Recipe For Certifying High Assurance Software
White Papers Here, we provide a recipe for certifying software systems that have high assurance requirements. Until software certification becomes a software-centered activity as opposed to a process-centered activity, labeling software as "highly reliable...
[January 1, 1970, 0:59]
Oracle Software Security Assurance
White Papers Oracle Software Security Assurance comprises all the processes, procedures, and technologies that have been implemented to ensure that Oracle's products are meeting the customers' security requirements, while providing for the most cost-effective...
[January 1, 1970, 0:59]
Implementing BMC Performance Assurance In A VMware Environment
White Papers With BMC Performance Assurance Suite for Virtual Servers, one can manage the performance of VMware ESX servers. BMC Performance Assurance Suite for Virtual Servers provides the ability to collect VMware ESX server configuration and system-wide...
[January 1, 1970, 0:59]
Adaptive Revenue Assurance Delivers Maximum Network Profitability
White Papers Deploy Adaptive Revenue Assurance systems in your network. This white paper addresses how to identify the causes of revenue leakage in the network. Evaluate the different tools available to stop revenue leakage.
[January 1, 1970, 0:59]
Linux Distribution Testing And Quality Assurance: Current Developments Of The EDOS Project And Open Questions
White Papers This paper describes the developments done within the EDOS project regarding Linux distribution testing and quality assurance process. It will also point out remaining open questions that could be subjects for further research and which could bring...
[January 1, 1970, 0:59]
Britannic Assurance Ensures Internet Security
White Papers Britannic Assurance, a business group within Britannic Group PLC, one of the UK's largest and most diverse financial services companies, has more than 1000 users on its Ethernet network. Like all modern organizations, Britannic Assurance needed to...
[January 1, 1970, 0:59]
Software Quality Assurance
White Papers Nowadays, a lot more discipline and focus is ascribed to the field of quality assurance, owing to major software failure in the past. With ever-shortening projects release cycles, assuring the quality of code, while managing the cost and risks, is...
[January 1, 1970, 0:59]
InterProm USA’s Perspective On BMC Software’s Service Assurance Center®
White Papers To be able to fulfil these needs, it is necessary to migrate to a service oriented management of your IT environment, with help of a Service Assurance Center (SA Center®) implementation. With a Service Assurance Center the complete chain of...
[January 1, 1970, 0:59]
Phoenix Assurance Company Leverages Network Appliance Storage To Ensure Complete Operational Recovery Within 48 Hours Of A Site Failure
White Papers The Israel Phoenix Assurance Company Ltd.specializes in general, life, health, and nursing insurance and is part of The Israel Phoenix Group, the third-largest insurance group in Israel. The company wanted to ensure rapid, uninterrupted access and...
[January 1, 1970, 0:59]
BMC Performance Assurance Suite For Mainframes: Capacity Management And The CDB
White Papers This white paper illustrates how solutions in the BMC Performance Assurance Suite for Mainframes fulfill the ITIL capacity management best practices. A successful capacity management strategy puts the resources in place to deliver just-in-time...
[January 1, 1970, 0:59]
An Introduction To Telco Revenue Assurance
White Papers Telco Revenue Assurance is quickly becoming the new "Buzzword" in the industry, but how many people really understand what it is, how it works, and how it can be used to effectively solve problems? The presenter of this webcast will give a...
[January 1, 1970, 0:59]
Microsoft Revamps Software Assurance
Talkback "Software Assurance", should start with a stable and secure environment, without a price tag.
[March 15, 2006, 12:38]
Software Assurance Lacked Confidence From The First
Leader In 2002, ZDNet UK reported critical analysis of the introduction of Microsoft's Software Assurance programme. July 31, 2002: The most controversial piece of Licensing 6 is Software Assurance, through which businesses pay 29 percent annually of the...
[September 16, 2005, 13:40]
Kimberly-Clark Expands Training 16 Percent With Software Assurance Training Vouchers
White Papers To expand its training program, the company uses training vouchers provided as part of its Microsoft Software Assurance for Volume Licensing benefits. Kimberly-Clark, maker of some of the world's best-known consumer paper products, is constantly...
[January 1, 1970, 0:59]
Revenue Assurance For Network Operations
White Papers For the Revenue Assurance team, the network operations presents a unique set of challenges that must be dealt with on an ongoing basis. In telecommunications, the network is both the beginning and the end of every issue.
[January 1, 1970, 0:59]
Quality Assurance Firm Builds "Future-Proof" Infrastructure
White Papers When SAI Global, an Australia-based standards and quality assurance company, began to outgrow its old HP 9000 RISC-based servers, it sought an affordable, scalable infrastructure foundation that would meet both its current and future needs.
[January 1, 1970, 0:59]
