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RightNow hopes for premium travel
News Thomascook.com says it has been able to improve the quality of customer calls received by service agents, as customers are now able to get answers to queries online using an automated response system.
[October 18, 2005, 17:25]
Spammer breaks into AOL search engine
News Spammers may also use so-called automated queries to constantly check the status of their sites and test changes aimed at driving them up the rankings. In a sign that the problem is growing, Google in April shut down some 100 Comcast customers...
[June 20, 2002, 14:12]
Google protects its search results
News FirstPlace Software president Brent Winters said that although Google does not like the automated queries, businesses have "an inherent right" to know what their rankings are to measure their business results.
[April 16, 2002, 14:47]
Oracle Database 11g for Data Warehousing and Business Intelligence
White Papers This white paper provides an overview of Oracle's capabilities for data warehousing, and discusses the key features and technologies by which Oracle-based business intelligence and data warehouse systems easily integrate information, perform fast...
[October 15, 2009, 8:56]
Automated worm attacks MS SQL Server
News TCP port 1433 is commonly used by Microsoft SQL Database to accept queries. SANS says it has reports indicating that the recent dramatic increase in port 1433 scans is due to an automated worm attack rather than manual probes on the port.
[June 5, 2002, 14:09]
Google tests search tools for developers
News After registering with Google and downloading an instruction kit, developers are allowed to conduct up to 1,000 automated queries a day -- a practice that is forbidden on the site otherwise. Google is quietly testing a new service that lets Web...
[April 15, 2002, 10:03]
Google hacking tool looks for security gaps
News SiteDigger 2.0, delivered on Monday, looks for information about a Web site's security by sending specific queries to Google's Web database. Recently, the Santy worm used Google queries to find potentially vulnerable computers, which the program...
[January 11, 2005, 7:35]
Developers dig into Google's toolbox
News By requiring Web developers to register with the site and by capping the number of searches, Google can save resources while endorsing, and potentially charging for, legitimate uses of automated queries.
[April 17, 2002, 15:08]
Google blocked from asking Whois
News With NSI blocking most of its Whois queries, Google pulled the feature and information about it from its FAQ after a couple of days, replacing Whois queries with ads from registrars, including NSI. In the few days that the service was up and...
[January 28, 2004, 9:05]
Sophos: Protecting the world from The Pentagon
News The UK antivirus and anti-spam analysts do shift work, and can outsource queries to other parts of the company and to external consultants. To be able to tackle the large number of files that need to be checked for viruses (more then 2000 a day...
[November 28, 2005, 15:05]
White label reseller programs: Re-brand the services and products
Blog The online chat undoubtedly is considered as the best option for resolving the instantaneous queries. Automated customer billing and integration: For transparency in the customer billing, the VoIP reseller programs offer automated monthly bills.
[May 12, 2008, 13:02]
Migrating to .Net?
News Rewriting P/L SQL to Transact SQL while formatting the queries to support the DataGrid.Rewriting the Java application code into a .Net-supported language to invoke the SQL or stored procedures and to support the event model of the DataGrid...
[September 11, 2002, 9:44]
Oracle Case Study: Chennai Metropolitan Water Supply and Sewerage Board
White Papers They wanted to introduce new methods of bill payments and new channels to resolve customer queries and complaints. They implemented Oracle E-Business Suite applications to create an integrated, automated system for managing finance and operations...
[February 23, 2006, 23:00]
Anti-spam tricks block the blind
News VeriSign, in another example, uses the technique to prevent automated queries to its WhoIS database of Web addresses and their registrants, in part to keep bots from harvesting the database for potential spam recipients.
[July 2, 2003, 13:28]
IP Telephony Boosts Contact Centre Efficiency
White Papers Its dedicated contact centre handles 20,000 inbound queries a month, many of which concern certificate orders. The GRO decided to deploy an IP-based telephony system with contact centre functionality that would not only improve its call management...
[August 10, 2006, 0:00]
HP aims to automate routine IT operations
News The company hopes that the suite will help organisations automate many of IT managers' everyday tasks, as well as many ad-hoc tasks, such as producing routine reports and responding to common queries.
[November 29, 2007, 10:51]
MICE iRC
Downloads Using a simple list of servers, below which appear channels, queries and DCCs, you can quickly and easily see what activity is happening where. Plugins can be implemented in both AppleScript and Objective C, allowing for integration with other...
[January 27, 2006, 6:00]
Automatic fault finding
Blog In a demonstration at VMworld we saw AppSpeed map out an application simply by watching network transactions such as requests and responses from the application’s web based user interface, and queries to its backend databases.
[September 22, 2008, 18:47]
Oracle revamps grid database
News Oracle 10g release 2 will feature better diagnostics and more automated tools for optimizing queries and backing up encrypted data, Townsend said. Oracle later this month will release the second version of its so-called grid database, which it...
[June 20, 2005, 9:50]
IBM launches collaboration initiative
News CRAFT (Collaborative Reasoning for Business Intelligence), an automated mash-up creator, makes self-updating queries for gathering information from network databases, RSS feeds and the internet without the user having to know the proper way to...
[March 29, 2007, 9:43]
