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Avaya's IP Office Provides Fuji Copian (UK) Ltd. With a Communications Platform That Has a Wealth of Possibilities for Increasing the Efficiency and Flexibility of the Company
White Papers Fuji Copian in the UK, a world leader in coating technology and pioneer of the Thermal Transfer printing market, managed to bring its branch into a whole new era of flexibility through installing an Avaya IP Office Solution with the support of an...
[April 18, 2007, 1:00]
Lifestyle Center of America Improves Business Health With Avaya IP Office Solution
White Papers LCA chose an Avaya IP Office IP412 solution to support its call center operations. Lifestyle Center of America (LCA) was seeking a complete Internet Protocol (IP) telephony solution with a call center application that would allow it to close its...
[April 25, 2007, 1:00]
Boston Celtics Score Big With the Avaya IP Office Solution
White Papers To better serve fans and provide more personalized service, the Celtics chose an Avaya IP Office solution with contact center and voice messaging applications. In November 2001, the Boston Celtics organization was using an 18-year old Executone...
[April 12, 2007, 1:00]
Jenny Craig Achieving Goals With Avaya IP Office
White Papers As a solution Jenny Craig implemented the Avaya IP Office solutions and the Avaya MultiVantage Communications Applications. Founded in 1983, Jenny Craig, Inc.offers a comprehensive weight management program through personal, one-on-one...
[April 25, 2007, 1:00]
Capco Reduces Its Voice Conferencing Costs by 90 Percent Using Avaya IP Office with Conferencing Center
White Papers As a solution Capco has deployed Avaya IP Office with Conferencing Center that is networked with Avaya DEFINITY Communications Servers. Belgium - Capco is the first services and technology solutions provider exclusively focused on forming the...
[April 12, 2007, 1:00]
Colorado Springs Credit Union Maintains Personal Connection With Members Using Avaya IP Office Solution
White Papers CSCU chose an Avaya IP Office solution with IP403 and IP406 systems running at its three locations throughout Colorado Springs. The company is also using Avaya contact center, voice messaging with auto attendant and PC-based phone management...
[April 12, 2007, 1:00]
Headsets.com Relies on Avaya IP Office Solution to Join List of America's Fastest Growing Companies
White Papers The company selected Avaya IP Office, IP 403 and Small Office Edition, Compact Contact Center (CCC). The company was facing the challenge to answer 98 percent of all incoming calls with an available customer service representative, and link all...
[September 5, 2006, 0:00]
Spraylat Covers All Communications Needs With Avaya IP Office Solution
White Papers As a solution Spraylat chose an Avaya IP Office Solution with Avaya IP Office IP403 and IP406 systems with voicemail and phone management applications. The company wanted to answer every incoming call during business hours with an available...
[April 28, 2007, 1:00]
Santa Rosa Auto Parts and Power Industries Offer Customers a Single Point of Contact With Avaya IP Office Solution
White Papers SRAP chose the Avaya IP Office solution based on ease of integration with its existing data network, the multi-site networking capability, the call center features and the ability to use a wide variety of telephones with the system.
[April 28, 2007, 1:00]
DTZ New Zealand Reports on Avaya IP Office Solution
White Papers As a solution DTZ New Zealand chose an Avaya IP Office Solution that includes Compact Call Centre, Avaya Phone Manager Pro and Avaya Voicemail Pro. DTZ NZ provides services and advice to its customers ranging from valuation and consultancy...
[April 18, 2007, 1:00]
Presto Foods Prospers With Avaya IP Office
White Papers To maintain excellence, Presto trusts the Avaya IP Office solution to keep its three offices connected, ensuring quick and effective order entry, processing and distribution. Presto Foods, a distributor of pizza and other Italian specialty food...
[April 27, 2007, 1:00]
Oxford, Swindon & Gloucester Co-Operative Society Creates an Efficient, Agile Communications Infrastructure Based on Avaya IP Office Solution
White Papers The Society has deployed an Avaya IP Office solution across several sites in the area - spanning food retail, automotive, funeral, travel, property and childcare services, to optimise the efficiency of its operations.
[April 27, 2007, 1:00]
Franklin Machine Products: Serving Customers With Avaya IP Office Solution
White Papers Initially, Franklin Machines implemented an Avaya IP Office IP406, and then upgraded to Avaya IP Office IP412 with an Avaya Contact Center Solution equipped with Avaya Voicemail Pro and Avaya Phone Manager Pro.
[April 18, 2007, 1:00]
Korea Investment Securities Puts Its Trust in Avaya IP Office to Improve Productivity
White Papers KIS decided to take an ITSM approach to building its centralized service desk based on an Avaya solution comprising Avaya IP Office, Compact Contact Center Application and Avaya IP Telephones. Korea Investment & Securities wanted to improve its IT...
[June 11, 2008, 1:01]
A Winning Bid With the Avaya IP Office Solution
White Papers As a solution the company deployed an Avaya IP Office system which plays an integral part in delivering the reliable, effective service that mediaBEAM required. It works as both the main office telephony system, and helps to ensure that Phone...
[April 25, 2007, 1:00]
Nu Skin Japan Maximizes Office Space and Centralizes Remote Operations With Avaya IP Telephony Solutions
White Papers The Avaya solutions highlight the benefits of migrating to IP Telephony (such as easier system upgrades and modifications, centralized system management from the Tokyo location, and a G350 Media Gateway enclosed in a compact cabinet to match space...
[April 27, 2007, 1:00]
Home Net, Inc. Gets Connected, Saves Money With the Avaya IP Office Solution
White Papers The company turned to Avaya, whose expertise in telecommunications solutions for small and medium-sized enterprises helped to further increase growth, productivity and responsiveness for Home Net, Inc.
[April 24, 2007, 1:00]
Blood Diagnostics, Inc. Makes Coast-to-Coast Connection With Avaya IP Office Solution
White Papers The company ultimately selected the IP406 system because it has the flexibility to interface with both the analog phone system in place in Irmo and the IP phones in San Diego and Temecula. The challenge faced was to network two remote locations...
[April 12, 2007, 1:00]
Unified Communications Capabilities From Avaya Have Enabled Spraylat Corp. to Enhance Customer Service, Save Money, and Improve Productivity
White Papers It was powered by Avaya IP Office 500. Working with an Avaya Authorized Business Partner, Spraylat deployed an Intelligent Communications solution that was established on an IP-based network. Efficient mobility and home office capabilities were...
[November 4, 2008, 0:01]
Avaya Case Study: Insurance Broker Technology
White Papers As a solution the company deployed Avaya IP Office Solution. With Avaya IP Office, the PhoneManager application runs on IBT staff PCs so when calls come in, customer information automatically "Screen pops" for quick and efficient identification of...
[April 24, 2007, 1:00]
