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Avaya Case Study: CanWest Global Communications Corp.
White Papers In the heart of Nortel Networks country, CanWest chose an Avaya IP Telephony Solution for its intelligent communications needs, including 10 Avaya DEFINITY Communications Servers and Avaya S8700 Media Servers running Avaya Communication Manager...
[September 5, 2006, 0:00]
Avaya Case Study: The Homeserve Group
White Papers As a solution Homeserve implemented Avaya Communication Manager running on an Avaya S8710 Media Server as a hub for their IP-based network of 1,000 contact centre seats in Walsall, U.K. The Homeserve Group is the United Kingdom's leading provider...
[May 8, 2007, 1:00]
Avaya Case Study: Sprint Recycling
White Papers As a solution Sprint turned to Avaya for an intelligent communications solution appropriately sized for its small business, yet robust enough to handle current and future needs. Born and bred in the streets of New York - with over 25 years industry...
[April 28, 2007, 1:00]
Avaya Case Study: Aetna
White Papers In keeping with the Aetna philosophy to provide a superior customer experience, Aetna Specialty Pharmacy chose an Avaya IP Telephony-based Contact Center to support its customer service operations. Aetna is one of the nation's leading providers of...
[September 5, 2006, 0:00]
Avaya announces speech to text
Blog Avaya has announced a new feature to convert voicemails to text and deliver these as email. The text conversion is powered by a company called SpinVox who joined Avaya as a development partner in April this year.
[November 18, 2008, 9:03]
Avaya Case Study: Vitro
White Papers As a solution Vitro installed an Avaya IP Telephony solution that unified communications into a single network for both voice and data. A leading glass manufacturing company based in Monterrey, Mexico, Vitro was founded in that city in 1909.
[May 8, 2007, 1:00]
Avaya Voice Portal Gives Language Line the Reliability, Flexibility, and Scalability for New Interpretation Service
White Papers Avaya Voice Portal and Avaya Dialog Designer enabled Language Line to meet the aggressive launch date for Your World, Your Language while laying the groundwork for improved communications efficiency throughout Language Line's operation.
[April 25, 2007, 1:00]
Avaya Case Study: LeMaitre Vascular
White Papers As a solution LeMaitre chose an Avaya IP Office Solution to create a converged network among its offices. Largely owned by vascular surgeons, LeMaitre Vascular strives to continue the work of its founder, George D.
[April 25, 2007, 1:00]
Avaya Case Study: Leonard, Street and Deinard
White Papers As a solution the firm chose an Avaya solution to meet its needs and the support of Avaya Global Services to provide ongoing maintenance. Avaya Modular Messaging and Unified Communications Center will afford the firm's attorneys greater mobility...
[April 25, 2007, 1:00]
Avaya Case Study: Lieff, Cabraser, Heimann & Bernstein, LLC
White Papers The firm looked at its options and chose an Avaya IP Telephony Solution powered by Avaya Communication Manager. Lieff Cabraser Heimann & Bernstein, L.L.P.is a fifty-plus attorney law firm that has represented plaintiffs nationwide since 1972.
[April 25, 2007, 1:00]
Avaya launches SIP comms-management tool
News Avaya is to release a new SIP-based architecture, called Aura, for its unified communications products. Aura, announced on Monday, is centred on the new Avaya Aura Session Manager, which the company said allows the management of all SIP...
[March 30, 2009, 5:00]
Avaya - Top Shelf Service Management
White Papers Avaya is a global leader in communication systems, applications, and services that designs, builds, deploys, and manages networks for enterprises world-wide. Growth in the size and complexity of its customers' voice and data networks prompted Avaya...
[December 20, 2006, 0:00]
Avaya Case Study: Marshall University
White Papers As a solution Marshall University opted for an Avaya IP Solution that consolidated its separate voice and data networks into a single network that handles both. Named after John Marshall, a Chief Justice of the United States, Marshall Academy...
[April 25, 2007, 1:00]
Avaya Business Continuity Helps WellStar Health System Deliver High-Quality, Cost-Effective Health Care
White Papers As a solution WellStar Health System deployed Avaya DEFINITY Communications Servers and numerous Extended Port Networks (EPNs) to support its smaller locations; Avaya Maintenance Services provides 24 X 7 business continuity.
[May 8, 2007, 1:00]
Avaya ExpertNet VoIP Assessment Tool
White Papers This white paper is intended for IT Managers, Network Architects and System Administrators who need a better under-standing of how the Avaya ExpertNet VoIP Assessment Tool (EVAT) software operates on any network and gathers information in order to...
[August 30, 2006, 1:00]
Avaya SIP Enablement Services (SIP) 3.0 / Ports and Protocols
White Papers This white paper covers the network ports and protocols used by the Avaya Converged Communications Server 3.0 (SES), Avaya SIP User Agents (includes Avaya IP Softphone R5.x, Avaya SIP Softphone, and Avaya SIP Phones), and other Avaya SIP entities.
[December 1, 2005, 0:00]
Avaya extends zero-percent finance scheme
News The communications company Avaya has announced it is to make all of its products available to European enterprise customers on a zero-percent finance scheme. The company said the move is designed to combat the recession, but commentators have said...
[July 16, 2008, 15:20]
Avaya Communications Continuity Solutions for Government: Increasing the Effectiveness of Your Organization and Its Mission
White Papers As a leader in secure, reliable, integrated voice and data networking as well as global services, Avaya offers a comprehensive array of solutions to address communications continuity requirements at all levels of government.
[August 30, 2005, 3:00]
Avaya tackles 'economic reality' with unified comms
News Avaya has launched a cheap unified-communications suite. The Avaya Unified Communications (UC) Solutions bundle is aimed at remote workers and branch offices, and starts at 15 pence per day, per worker.
[March 17, 2008, 15:18]
Avaya launches end-to-end SIP kit
News Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres. The inclusion of embedded SIP in Communication Manager 5.0 will make communications more reliable, according to...
[January 21, 2008, 15:44]
