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Back-Office And Customer Care Centers In Emerging Economies
White Papers Although firms are attracted to these locations by lower direct labor costs for a variety of back-office positions, IBM believes that establishing and operating back-office and customer care activities in emerging economies poses a unique set of...
[May 2, 2005, 0:00]
Sumisho Lease Unites Sales, Back-Office, And Management Operations
White Papers Sumisho Lease selected Siebel Sales to provide regional sales personnel with real-time access to critical sales information, as well as to facilitate communication between sales personnel and specialist back-office sales support staff.
[March 1, 2004, 23:00]
Office To Work With Proprietary Back-ends
News Despite Microsoft's growing interest in markets for back-end software such as CRM, many of the programs the new Office will need to share data with will come from companies other than Microsoft. Partnering with the software giant means they get to...
[July 17, 2003, 12:48]
Qatar Fuel Additives Company Limited Integrates Back Office To Improve Performance
White Papers The company implemented Oracle Financials, Oracle Procurement, and Oracle Inventory Management to create a strong, integrated back-office information technology system. Qatar Fuel Additives Company Limited (QAFAC) was founded as part of Qatar's...
[June 30, 2007, 0:00]
ACCA UK Standardises On ADF And JHeadstart To Rapidly Develop Key Self-Service And Back Office Applications
White Papers The back-office processing is done by custom-built Oracle Forms/ADF and Oracle eBusiness Suite. ACCA (the Association of Chartered Certified Accountants) is the largest and fastest-growing global professional accountancy body with 296,000 students...
[November 5, 2007, 23:00]
Integration For A Customer-Centric View: How To Successfully Integrate Front-and Back-Office Applications In Your Small-or Medium-Sized Business
White Papers Nowadays Small- and Medium-sized Businesses (SMBs) see a need for automating their front-office sales and Customer Relationship Management (CRM) tools to their back-office Accounting and financial systems.
[January 18, 2007, 23:00]
Why Convert Back Into Office Formats?
Talkback If my documents go to ODF they are going to stay in ODF and Microsoft can keep their next version of office. With reference to Groklaw legal/technology blog recommendation, after converting into openoffice I really can't see the point in converting...
[January 4, 2008, 10:34]
Leading Financial Services Company Makes Strategic Investment In Its Back-Office System With Microsoft Business Solutions
White Papers NCB needed to provide more cost-effective back-office financial processing and faster, more flexible reporting. Operating in the institutional, retail and corporate investment markets for over 20 years, NCB is a leading Irish financial services...
[October 13, 2005, 0:00]
BT Faces Strike Over Back-office Outsourcing
News British Telecommunications could face a strike action if it does not call off plans to outsource some back-office processes to an Indian joint-venture partner, according to reports. BT recently began a 10-week trial within its BT-SME group that...
[July 12, 2001, 13:16]
E-Procurement Provider Helps Small And Medium Enterprises Manage Back-Office Systems
White Papers To help SMEs integrate their back-office systems with the IMPAQ Supplier Portal, the company created spConnect, which allows customers to view purchase orders, check outstanding invoices, and return messages to suppliers online.
[May 22, 2007, 0:00]
Securities Trading Back Office Solutions Overview
White Papers The IT solution provider has been looking for specialists in constructing flexible back office solutions riding over the new wave of neutral vendor free technology systems providing 24-hour and 365-day support services to cope up with any...
[July 2, 2008, 0:00]
Production Fax And Electronic Document Delivery: A Guide To Saving Time & Money By Automating Document Delivery From Back-office Applications
White Papers It provides an outline to improve efficiency and reduce costs by automating document delivery from back-office applications by: Business applications such as document management, workflow, ERP, and CRM generate huge volumes of business information...
[January 28, 2008, 23:00]
EAI Technologies Designs, Develops And Deploys Transitel Communication’s Sales Portal & Back-Office Systems For Customer Acquisition, Commission Payout And Partner Reporting Operating At Web Speed
White Papers EAI Technologies, with its web services expertise, designed, developed and deployed Transitel’s sales portal and back-office environment providing a critical component of the infrastructure to roll out a new product and service quickly and...
[May 22, 2004, 0:00]
Securities Trading Back Office Solutions Overview
White Papers The IT solution provider has been looking for specialists in constructing flexible back office solutions riding over the new wave of neutral vendor free technology systems providing 24-hour and 365-day support services to cope up with any...
[June 13, 2008, 0:00]
Pendragon Forms Case Study: Field Sales & Back Office Integration
White Papers Working remotely without access to the company IT system, representatives wrote orders on paper forms that were faxed to the home office and manually keyed into the Navision ERP system. GoIntegration Inc.a Miami systems integrator was selected to...
[April 18, 2004, 0:00]
Aberdeen Group: On-Demand Mid-Market CRM: Front-to-Back Office Integration A Clear Differentiator
White Papers This Aberdeen Executive Analyst Whitepaper discusses the importance of front-to-back integration when evaluating CRM vendors.
[February 5, 2008, 23:00]
Environment Agency Creates Business-Focused Culture Through Integrated Back Office
White Papers The Environment Agency is the leading public body for protecting and improving the environment in England and Wales. It wanted to improve efficiency and educe costs. The challenge was to meet government performance targets.
[July 5, 2008, 0:00]
Strategic Sourcing Of Transaction Processing: From The Back Office To The Boardroom
White Papers The financial services industry is undergoing a radical transformation driven by globalization, deregulation, consolidation, and deconstruction of the vertically integrated business models common to transaction-processing businesses.
[May 21, 2008, 0:00]
Environment Agency Creates Business-Focused Culture Through Integrated Back Office
White Papers The Environment Agency is the leading public body for protecting and improving the environment in England and Wales. It wanted to improve efficiency and educe costs. The challenge was to meet government performance targets.
[July 6, 2008, 0:00]
From Back Office To Boardroom: Maximizing Business Intelligence Value With A BI Scorecard (Part 1)
White Papers Business Intelligence is often misunderstood. End-users want it fast, management wants it cheap, and the business needs it well executed. How does a BI practitioner accomplish all three? The presenters of this webcast will explain the use and value...
[May 15, 2007, 0:00]
