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Sun Case Study: Bank of America (Asia)
White Papers Bank of America (Asia) is a subsidiary of Bank of America Corporation, one of the world's leading financial services companies. Sun Enterprise servers compose the foundation of their Internet banking and phone banking services.
[November 24, 2004, 23:00]
NICE Systems Case Study: Bank of America
White Papers The Bank of America contact center infrastructure is 10,000 agents strong with 33 sites that handle a combined 78 million calls annually. Earlier, the bank sites used a combination of automated workforce management systems and manual processes.
[January 20, 2009, 1:39]
Bank of America Division Automates Forecasting, Cuts Time on Reports by 98 Percent
White Papers Bank of America offers financial services targeted to commercial and individual consumers. The Consumer Real Estate (CRE) Division of Bank of America provides mortgage loans to homebuyers, and adjusts its staffing levels according to fluctuating...
[March 16, 2009, 4:24]
Bank of America's security compromised
News A security breach involving an undisclosed company has prompted Bank of America to cancel the debit cards of numerous customers, a spokesman for America's largest bank said on Tuesday. Bank of America issued letters to many customers notifying them...
[February 10, 2006, 8:20]
Bank of America (Asia): Sun Powers Wireless Banking System
White Papers Bank of America has launched Hong Kong's first wireless banking service, allowing customers to use their WAP-enabled mobile telephones and PDAs for a variety of information and transaction services.s Financial Services Platform (FSP) provides the...
[May 8, 2005, 0:00]
Bank of America leads the way on phishing protection
News Bank of America is to provide two-factor authentication technology to 14.5 million customers in a bid to cut identity theft. The online software, made by PassMark Security, is currently an optional service to customers in 20 states but will become...
[November 8, 2005, 8:05]
Bank of America leads the way on phishing protection
Talkback I'm afraid that they'll learn the benefits of opting for diversity the hard way. One silver bullet and they not only have to handle 14.5M possible problems but at the same time find and implement new solution(s) for 14.5M people.
[November 9, 2005, 20:55]
Bank of America's security compromised
Talkback There are some updates to this story. It appears that Washington Mutual and Wells Fargo customers have been affected, also. Here is my blog on the subject: http://fraudwar.blogspot.com
[February 10, 2006, 22:36]
Customer Perspective: BMC MAXM Database Advisor for IMS at Bank of America
White Papers The attendee of this webcast will learn how one large IMS customer implemented BMC MAXM Database Advisor for IMS. The presenter of this webcast explains why the product was implemented and how it saves time and resources.
[June 6, 2007, 1:00]
US Report: Smart card lets you transfer money from the Net
News The utility is dependent on how well Bank of America and Visa are doing in making sure merchants accept the stored value card. The program will be tested by Bank of America and Visa employees who use BofA's Internet banking service.
[July 30, 1998, 7:28]
The real cost of the Coreflood botnet
News In February 2005, a Miami man sued Bank of America for not adequately protecting him against a $90,000 (£57,300), fraudulent wire transfer to the Parex Bank in Latvia. Lopez, owner of a computer and copier supply business, accused Bank of America...
[November 10, 2008, 9:51]
VoIP boom driven by Y2K
News Telecom equipment suppliers say they're seeing a belated Y2K windfall as companies such as Bank of America and Ford move ahead with plans to replace outdated gear with new Internet phone systems. Cisco last month announced a deal with Bank of...
[October 21, 2004, 9:10]
Bank loses a million records
News A "small" number of backup tapes with records detailing the financial information of government employees were lost in shipment to a backup centre, Bank of America said on Friday. Federal law enforcement officials were immediately engaged when the...
[February 28, 2005, 9:40]
Hidden text reveals SCO's original target
News The SCO Group filed lawsuits this week against DaimlerChrysler and AutoZone, but the Unix seller's attorneys also had prepared a complaint against Bank of America, according to a document. A Microsoft Word document of SCO's suit against...
[March 5, 2004, 7:30]
Tapes containing banking details go missing
News Offsite storage specialist Iron Mountain lost the tapes, which included names and social security numbers for customers of America's City National Bank, on 28 April, and notified the bank last month. Earlier this year, discount broker Ameritrade...
[July 8, 2005, 16:55]
Hacker had WorldCom in his hands
News It's definitely better than it would have been if someone wanted to attack Bank of America's sites and have it blamed on WorldCom," said Lamo, who is based in San Francisco. In addition to Bank of America, WorldCom's customers include America...
[December 7, 2001, 9:32]
AMD wins hearts on Wall Street
News Banc of America and Goldman Sachs have both improved their opinions on Advanced Micro Devices (AMD), after the company said it expects higher-than-expected first quarter revenues. Banc of America on Tuesday raised its 2000 earnings estimate for AMD...
[February 15, 2000, 15:09]
Work together, IM giants told
News In partnership with AOL and Microsoft, FaceTime recently built a call centre IM application for Bank of America. The chief public IM networks -- America Online's Instant Messenger, ICQ, Yahoo! Morgan Chase, Merrill Lynch, Morgan Stanley Dean Witter...
[September 13, 2002, 13:23]
Billion-dollar outsourcing deals more common
News In related news, outsourcing giant EDS on Monday announced a $1.1bn managed network services deal with Bank of America. Under the eight-and-a-half-year agreement, EDS will combine the communications network of FleetBoston Financial with Bank of...
[July 21, 2004, 11:10]
Cost-cutting prompts closer look at Linux
News Speaking on a panel at a venture capital conference on Wednesday, the CIO of clothing retailer Gap and a tech executive from Bank of America said they are among the Linux converts. Bank of America is taking the Linux plunge, said Ralph Ziegler, a...
[October 10, 2003, 15:35]
