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Accenture Case Study: BellSouth
White Papers BellSouth customer service representatives had to learn to handle every imaginable type of customer call, and they had to learn quickly. Accenture helped BellSouth to implement an electronic education program, Business Excellence through Simulation...
[May 13, 2004, 1:03]
BellSouth Turns To Lotus Notes For Customer Service
White Papers BellSouth is the second largest telecommunications firm in the U.S. BellSouth developed a Lotus Notes application called Service Work Order Request Database (SWORD) to serve as a complete customer service system.
[September 11, 2004, 3:00]
IBM Helps BellSouth And Its Customers Benefit From E-Business On Demand
White Papers BellSouth Corporation is a Fortune 100 communications services provider headquartered in Atlanta, Georgia. BellSouth needed to focus on its core business of providing network connectivity and reduce the risk and expense of managing e-business...
[September 11, 2004, 3:00]
WiMax? Why Not?
News Leading the charge are US telephone operators BellSouth and AT&T, which both said at the Supercomm 2005 trade show in Chicago that they are looking at WiMax. BellSouth plans to blanket portions of Georgia, including college communities, with WiMax...
[June 8, 2005, 10:45]
Telcos Staring Into The VoIP Chasm
News As of 31 December, BellSouth had 21.4 million access lines in service, down 4.1 percent for the year. About 500 people a week are signing up, many of whom are coming from incumbent BellSouth. As never before, cable providers, from the giants on...
[March 4, 2005, 10:55]
The Battles Of Community Broadband
News This time, the city's futuristic ambitions are challenged not by the rigors of geography but by obstacles of business: specifically, telecommunications giant BellSouth and cable provider Cox Communications, which claimed the region as their own...
[May 9, 2005, 18:35]
US Report: Adoption Of Standard Could Speed Acceptance Of ADSL
News The ITU has accepted the work that has been done so far on G.Lite," said John Goldman, communication director for telecommunications provider BellSouth Corp.and spokesman for the Universal ADSL Working Group.
[October 23, 1998, 11:20]
Why DSL Will Win The Fast-access Fight Part 2
News And DSL provider Telocity just announced a deal with BellSouth to roll-out service in the U.S. Companies such as AT&T and BellSouth are getting into the game. There are four reasons why DSL is the "Rocky Balboa" of the fast-access future:
[October 6, 1999, 10:27]
AOL Continues Its Wireless Mission
News AOL's Mobile Messenger will use BellSouth's network, and AOL plans to offer AOL email and its Instant Messenger product to BellSouth wireless users. America Online, which recently announced plans for a new wireless division, Monday said it had...
[February 28, 2000, 15:09]
A Year Ago: AOL Continues Its Wireless Mission
News AOL's Mobile Messenger will use BellSouth's network, and AOL plans to offer AOL email and its Instant Messenger product to BellSouth wireless users. AOL inks six wireless deals as part of its 'AOL Anywhere' strategy, which aims to provide consumers...
[February 28, 2001, 6:04]
Behind Palm's New Network
News To achieve its goals for network availability and ease of management, the company is co-operating with a team of partners comprising BellSouth Wireless Data L.P.for network infrastructure, Certicom Corp.for encryption and authentication, and...
[January 15, 1999, 6:06]
MCI Worldcom Buys Sprint For $115bn
News The MCI WorldCom bid topped a rival bid from BellSouth. In addition, BellSouth may be looking to grow via acquisition judging from its Sprint bid. The new company will be named WorldCom. Including debt, the companies said the price tag is about...
[October 5, 1999, 12:10]
Cingular Builds Web-Based Sales And Support Application On BEA WebLogic Server To Empower Dealers By Pushing More Account Management To Channel
White Papers The company is a joint venture of SBC and BellSouth, and serves over 22 million voice and data customers. Cingular Wireless is the second-largest wireless carrier in the U.S. Cingular Wireless wanted to eliminate manual processes and data entry to...
[July 1, 2008, 1:01]
UK Industry Group Demands VoIP Support
Talkback I work on VoIP in Atlanta for BellSouth (REBOC) but we're also getting involved with a few UK companies for some ISO type specs. Talk about getting fooled! Whoa, Graeme Wearden should research some of the things Katz states.
[March 31, 2004, 3:13]
The Day Ahead: Sycamore Allays Wall Street Worries For Now
News The company recently added BellSouth and counts Enron and 360Networks as key customers. BellSouth is a fine customer win and a good start, but it doesn't have the clout of AT&T, which has been rumored to be considering Sycamore gear.
[November 15, 2000, 12:51]
Baby Bell Collaboration Helps Home Fibre
News BellSouth, SBC Communications and Verizon are reaching new levels of cooperation as they begin building fibre-optic networks directly to homes and offices. BellSouth, SBC and Verizon will then "make decisions about which technology is best to...
[May 30, 2003, 10:29]
Comdex Spring: Interactive Paging Looks Hot
News That at least is the conviction of William Lenahan, President and CEO of BellSouth Wireless Data, who delivered a keynote address at this week's Comdex/Spring. Lenahan pointed out that two-way messaging handily fills the gap between simple one-way...
[April 22, 1999, 7:36]
Broadband Growth Fails To Measure Up
News SBC Communications startled analysts last month, reporting 304,000 new DSL (digital subscriber line) customers, dwarfing its closest DSL competitors, Verizon and BellSouth, which added 101,000 and 103,000 new subscribers, respectively.
[August 4, 2003, 12:20]
Server Problems Beleaguer Hotmail Users
Talkback Please send help to annievoss6@bellsouth.net. I am having problems accessing my hotmail account. It tells me I don't have the right account and then tells me my account is already taken; plus it denies my password which it has been takinf for over...
[March 5, 2006, 20:35]
Senate Won't Quiz Telcos About NSA Spying
News Arlen Specter said that after discussions with the Bush administration and Senate Intelligence Committee colleagues who had been more fully briefed on the National Security Agency programme, he was "prepared to defer on a temporary basis...
[June 7, 2006, 11:00]
