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BMC Software Infrastructure Management Solutions Increase Efficiency 7% Within First Year
White Papers To ensure that LogicaCMG met the strict service levels demanded by its customers, BMC Performance Manager Express and BMC PATROL Enterprise Manager solutions were selected and used as the primary means for status reporting, monitoring systems, and...
[January 18, 2007, 23:00]
BMC Service Impact And Event Management: A Path To Effective Business Service Management
White Papers The BMC Service Impact and Event Management solution provides a focused starting-point for the BSM initiatives. This paper explores the need for service impact and event management solutions, as well as the criteria needed for these solutions to...
[November 7, 2006, 23:00]
BMC Remedy ITSM On Demand
White Papers With the BMC Remedy ITSM Administration Service, one can handle ongoing administration and maintenance for the BMC Remedy ITSM applications running in your data center. For IT to succeed, one needs their IT staff focused on delivering business...
[March 16, 2006, 23:00]
BMC Paves The Service Desk Road Map: CMDB At The Heart Of Integration Strategy
White Papers In the face of shifting customer priorities, BMC has increased its focus in IT Service Management (ITSM). BMC is not alone in moving emphasis from incident management to service management. The vendor has begun to execute on its Atrium strategy...
[April 19, 2006, 0:00]
BMC Performance Manager: Cornerstone Of Your ITIL Implementation
White Papers BMC Performance Manager is a foundation for both BSM and ITIL. BMC Performance Manager is a flexible and powerful infrastructure monitoring and measurement solution that fulfills many of the demands outlined in ITIL Availability Management best...
[April 19, 2006, 0:00]
BMC Software Case Study: CARFAX, Inc.
White Papers BSM solutions from BMC Software help CARFAX automate batch scheduling, gain insight into the impact of batch business process issues, establish and meet customer service level agreements, and monitor servers to detect problems.
[July 6, 2008, 0:00]
BMC Remedy ITSM Administration Service
White Papers With the BMC Remedy ITSM Administration Service, one can handle ongoing administration and maintenance for the BMC Remedy ITSM applications running in your data center. For IT to succeed, one needs their IT staff focused on delivering business...
[March 16, 2006, 23:00]
BMC Service Impact And Event Management: A Major Step In ITIL Implementation
White Papers The BMC Service Impact and Event Management Route to Value meets these requirements and helps organizations take a major step in their ITIL implementation. IT Information Library (ITIL) is rapidly becoming a de facto standard for best practice ITSM...
[November 7, 2006, 23:00]
BMC Service Desk Express Suite Helps Euler Hermes Standardize User Support And Incident Management
White Papers Euler Hermes, the world leader in credit insurance, and a leader in the bonding and guarantees business, has installed BMC Service Desk Express Suite, a BMC Remedy IT Service Management solution from BMC Software.
[January 18, 2007, 23:00]
BMC Performance Manager For WebSphere MQ Solutions Overview
White Papers BMC Performance Manager for WebSphere MQ provides all the functionality you need to administer and manage the availability of WebSphere MQ in your environment, regardless of complexity. BMC Performance Manager for WebSphere MQ provides...
[December 5, 2005, 23:00]
BMC Bets On Eight Routes To Business Service Management
White Papers In 2001, BMC Software teetered on the verge of market insignificance as its legacy mainframe management products served ever-narrowing niches. Four years later, the new BMC aims to define and dominate business service management (BSM) - an emerging...
[May 8, 2005, 0:00]
BMC Software Hybrid Copy Techniques
White Papers Many large customers exploit BMC backup and recovery solutions to address the local recovery situation. This technique builds on the strength of BMC copy functions to effectively reduce the local recovery time.
[November 7, 2006, 23:00]
BMC Software Common Event Format: Version 2.1.0
White Papers The function of BMC Software Common Event Format is to translate these different languages in a common language that is easy to understand and which makes it easy to take appropriate decisions in function of the business.
[May 9, 2005, 0:00]
BMC Software Uses PATROL Performance Assurance Solutions To Free Up Administrator Time
White Papers BMC Software provides enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. BMC Software developed a Web server product that provides easy access, viewing and export of PATROL...
[September 13, 2005, 0:00]
Implementing Business Service Management: BMC Software’s Routes To Value Approach
White Papers In this complimentary white paper, IDC discusses an incremental approach from BMC Software that ensures IT resources support business goals. Find out how aligning IT resources with critical business objectives delivers measurable benefits and...
[March 4, 2005, 23:00]
BMC Software Saves Thousands Of Hours Of Work
White Papers BMC Software provides enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. As a result, BMC Software decided to enhance its security to help protect assets from unwanted intrusion by...
[September 13, 2005, 0:00]
BMC Software: Managing CRM In The Age Of ROI
White Papers The paper considers the return on investment (ROI) implications of BMC's solution set in CRM implementations and gives guidance to those charged with developing a business case for these solutions. Focusing on CSS and SFA, the paper also explores...
[September 15, 2004, 0:00]
BMC Identity Management Platform For .NET: The Fastest, Most Secure Path To Consistent Identity Management - Inside And Outside The Enterprise
White Papers BMC Identity Management Platform for .NET reduces the complexity and cost of securely managing disparate users and resources inside and outside the company. BMC Identity Management Platform for .NET unifies the administration of internal and...
[January 2, 2006, 23:00]
BMC Service Impact Manager Architectural Overview
White Papers BMC Service Impact Manager (SIM) version 5.0 enables organizations to align their IT services with business priorities, a key tenant of BMC Software's Business Service Management (BSM) methodology, through real-time business-aware information...
[January 2, 2006, 23:00]
BMC Boosts Identity Management Solution With Calendra Acquisition
White Papers This paper discusses the acquisition of Calendra by BMC Software, the efforts required to integrate the products, and the long-term impact to BMC's Business Service Management (BSM) initiative. Identity Management is playing an increasingly...
[March 1, 2005, 23:00]
