BT Reassures City But Scares ISPs
News Shares in BT slipped slightly after chief executive Ben Verwaayen said on Monday that he would focus on customer satisfaction, cost control and broadband, falling from 277p to around 260p by Monday afternoon.
[April 9, 2002, 14:45]
Verwaayen Defends BT's Service
News BT chief executive Ben Verwaayen today defended his company's customer service record and its role in the broadband market -- but admitted there is still work to be done before he'll be entirely satisfied.
[September 10, 2002, 15:58]
Arise Sir Ben
Blog BT's Dutch supremo, Ben Verwaayen, has been awarded an honorary KBE by the Queen, thus joining other non-British recipients such as Steven Spielberg, Bill Gates and George Bush Sr. Mike Rake said Verwaayen's KBE came about because he "has been a...
[December 19, 2007, 10:58]

