NTL To Raise Broadband Speeds To 10Mbps
Talkback There are many places to get Broadband services that work and are more relaible than ntl, telewest. Also offer 100% satisfaction or moneyback! Anyone who wishes to get relaible Broadband services should now learn to shop around.
[February 28, 2006, 12:26]
Smaller Broadband ISPs Outshine Larger Rivals
News None of these ISPs could be classified as particularly large players in the UK market, unlike Wanadoo, Tiscali, AOL, BT and NTL; none of which managed even 40 percent on Which's measure of extreme satisfaction.
[August 3, 2005, 14:30]
Free Broadband Causes Satisfaction Free-fall
News The worst performers in home phone customer satisfaction were, for the third time running, BT and NTL. With a loss of 54,600 customers reported by NTL and 380,000 reported by BT in the last quarter alone, it is evident that customers are voting...
[November 14, 2006, 9:23]
Broadband Users Take Flight
News Bringing up the rear was NTL, with just 19 percent of users giving it the top rating. Broadband service providers (BSPs) and other service providers are increasingly faced with the challenge of holding onto their existing users as customer...
[October 26, 2005, 14:25]
Do BT Customers Get Satisfaction?
News Larger Internet service providers (ISPs) did not fare as well — only a quarter of AOL's customers were "very satisfied", as were just a fifth of NTL's subscribers. Another survey, released in May, preceded Which's current report in giving BT and...
[August 7, 2006, 16:20]
NTL Confirms 6,000 Staff Will Go
News The decision to cut support staff may prove controversial in light of recent research into ISP customer satisfaction, which showed NTL had the lowest level of customer service and Telewest the highest.
[May 10, 2006, 11:05]
Telewest: The Nation's Favourite ISP
News According to research into customer satisfaction among ISPs' customers, Telewest is the most loved service provider and NTL is the most loathed. While some managed to score highly in certain areas of customer satisfaction, such as billing, image or...
[December 13, 2005, 16:25]
BT And NTL Get Wooden Spoon For Customer Satisfaction
News If you're a customer of BT or NTL, you're most likely to be suffering from a lack of warm and fuzzy feelings towards your provider. A study by utilities comparison site uSwitch.com, which examined the relative popularity of the UK's ISPs, found...
[May 5, 2006, 15:55]
BTopenworld Resets The Meter On Unmetered Web Access
News The move follows on the heels of AOL's announcement on Friday that it will stop flat-rate access for its users who do not subscribe to BT, Telewest or NTL telephone services. But the move is as much about BT's determination to create a sustainable...
[September 30, 2002, 16:34]
Ntl:Telewest Planning Four-in-one Package
News ntl:Telewest is planning to launch what it claims is the UK's first "quad-play" package, including TV, broadband, fixed-line and mobile phone services. Steve Burch, ntl:Telewest's chief executive officer, said on Tuesday that this would be "the...
[July 25, 2006, 12:55]
